Claims Administrator
6 months ago
**Claims Administrator**
**Leicester**
**Full time and permanent - ASAP start dates available**
**Hybrid work model** - after training period, you will have the flexibility to work hybrid
**Monday to Friday** - 36.25 hours per week
**Salary** - £23,000
Do you have excellent Attention to detail? Are you passionate about accuracy, clear communication, and resolving claims efficiently? If so, we have an exciting opportunity for you to join our clients team based in Leicester as a Claims Administrator.
**Main Purpose of the Role**:
As a Claims Administrator, you will be responsible for assessing new accident damage reports (ADRs), validating initial assessments, and investigating claims to ensure 100% accuracy. Your role will involve liaising with internal and external parties, sourcing necessary documentation, and invoicing responsible parties.
**Main Duties of the Role**:
- Conduct accurate claims assessments
- Liaise with internal and external parties, including rental stations, customers, and third-party insurance companies
- Request supporting evidence from suppliers
- Set up claims with third-party insurers for smooth invoicing
- Communicate with internal engineering teams for supporting documents
- Handle damage claims confidently and correctly
- Proactively manage a caseload to ensure timely resolution
- Achieve set monthly billing targets
- Comply with company data protection and quality procedures
- Perform other reasonable duties as requested by the Claims Management team
**Key Skills and Attributes Required**:
- Experience in data processing
- Excellent attention to detail
- IT literate with technical ability
- Good organisational and time management skills
- Self-motivated and target-driven
- Strong telephone manner and communication skills
- Ability to prioritize and remain focused under pressure
- Desirable: Understanding of vehicle repair and motor insurance principles
**Job Types**: Full-time, Permanent
**Salary**: £23,000.00 per year
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
Work Location: In person
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