Warranty Claims Specialist

3 weeks ago


Leicester, Leicester, United Kingdom Select Appointments Full time

Are you a seasoned administrator looking for a new challenge in warranty claims management? My client, Select Appointments, is seeking a skilled Warranty Claims Specialist to join their team at the Leicester Depot.

Job Summary

This role involves managing depot warranty claims effectively and efficiently, ensuring maximum claim success while meeting monthly financial targets. As a key member of the team, you will be responsible for building strong customer relationships, verifying parts and labour times, submitting warranty claims, and providing essential information to the warranty department.

Key Responsibilities
  • Managing warranty claims from start to finish
  • Verifying parts and labour times to ensure accuracy
  • Submitting warranty claims in a timely manner
  • Providing excellent customer service
Requirements

To succeed in this role, you will need:

  • A proven track record in warranty administration or a related field
  • Commercial awareness and attention to detail
  • Excellent communication and interpersonal skills
  • Proficiency in Microsoft Word & Excel
  • Experience in ADP/Kerridge Systems and RTC Workshop Management Systems (desired)
Benefits

Select Appointments offers a competitive salary of £25,000 - £35,000 per annum, depending on experience, plus benefits including:

  • Attractive rates of pay and overtime rates
  • Auto-enrolment pension scheme
  • 22 days paid holiday + bank holidays + additional day for every 5 years completed service
  • Company uniform
About Us

Select Appointments is a leading dealership in the Sales and Customer Support of Construction, Industrial, and Recycling & Waste Machinery products. We are committed to fostering a culture of excellence, teamwork, and continuous improvement. With a focus on employee development and well-being, we offer a range of benefits including training programmes, access to historical resources, and employee assistance programmes.



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