Warranty and Quality Manager

13 hours ago


Leicester, Leicester, United Kingdom CV-Library Full time
Job Title: Warranty and Quality Manager

The Warranty and Quality Manager plays a critical role in our Aftersales Department, responsible for ensuring the highest standards of quality and customer satisfaction.

This role requires a highly organized and detail-oriented individual with excellent communication skills, able to manage multiple tasks and priorities effectively.

You will be responsible for managing warranty claims, processing service bulletins, and safety recalls, as well as monitoring and providing feedback on technical and quality concerns.

We are seeking a candidate with a strong background in quality assurance, able to ensure compliance with company policies and procedures.

About the Role:

The Warranty and Quality Manager will be responsible for the administration of warranty claims, providing technical and customer support to Triumph dealers and customers.

Key Responsibilities:

* Manage and administer warranty claims for UK and Ireland Triumph dealers

* Provide technical and customer support to Triumph Dealers and directly to Triumph Customers

Requirements:

* Strong background in quality assurance

* Excellent communication and organizational skills

Benefits:

* Competitive salary: £35,000 - £45,000 per annum

* Opportunity to work with a leading manufacturer of iconic motorcycles

* Collaborative and dynamic work environment

* Ongoing training and development opportunities



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