Aftersales Department Lead

21 hours ago


Leicester, Leicester, United Kingdom CV-Library Full time
Job Title: Aftersales Department Lead

The Aftersales Department Lead is a key leadership role within our organization, responsible for driving business growth and excellence in customer satisfaction.

This role requires a highly experienced and motivated individual with excellent leadership and communication skills, able to inspire and motivate a team to achieve exceptional results.

You will be responsible for managing warranty claims, processing service bulletins, and safety recalls, as well as monitoring and providing feedback on technical and quality concerns.

We are seeking a candidate with a strong track record of success in aftersales management, able to drive business growth and improve customer satisfaction.

About the Role:

The Aftersales Department Lead will be responsible for the overall strategy and direction of the Aftersales Department, ensuring that it meets its business objectives and delivers exceptional customer satisfaction.

Key Responsibilities:

* Develop and implement strategic plans for the Aftersales Department

* Drive business growth and improve customer satisfaction

Requirements:

* Strong track record of success in aftersales management

* Excellent leadership and communication skills

Benefits:

* Competitive salary: £35,000 - £45,000 per annum

* Opportunity to work with a leading manufacturer of iconic motorcycles

* Collaborative and dynamic work environment

* Ongoing training and development opportunities



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