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Customer Service Manager

4 months ago


Cheltenham, United Kingdom i2i Recruitment Consultancy Full time

**Customer Service Manager**

**Cheltenham**

**£26,000 - £29,000 DoE**
**Responsibilities**
- Implement strategies to improve the customer service experience within the business
- Take ownership of customer issues through to resolution
- Support other managers and team members
- Manage resources to meet goals and key performance indicators
- Establish a defined mission to continuously improving the client experience

**Requirements**:

- Previous experience in managing others preferred
- Must be pro-active, organised and IT literate with strong interpersonal skills
- Must be positive, enthusiastic, and self-motivated

**Please contact Daniel at i2i Recruitment for IMMEDIATE consideration