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Post Office Assistant

4 months ago

Derry, United Kingdom Musgrave Northern Ireland Full time

Musgrave is one of the Europe’s most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world and we will support our suppliers and customers to make a difference too.

The Role

Work as part of the instore post office team to deliver an exceptional service for our customers, whilst maximising post office services and upselling products, as appropriate.

**Responsibilities**:

- Processing bill payments, lodgements, and other services applicable to the post office running.
- Processing mail, parcels, and other related postal services.
- Reporting and balancing of your own stock unit and safe daily.
- Ability to demonstrate knowledge of post office services in compliance with financial standards and authority guidelines.
- Adherence to the company’s store operating procedures applicable to the running of the post office.
- Preparing and processing banking via the appropriate external services, as and when required.
- You may be required to carry out shop floor, till or administrative duties, with appropriate training, as and when required as part of this role.

What is in it for you?
- Work as part of an amazing team
- Weekly pay
- Enhanced maternity pay, eligibility applies.
- Paternity pay, eligibility applies.
- Employee Assist Programme
- Wellbeing incentives
- Discount card for store shopping, for you and a nominated user
- Learning and development opportunities for career progression.
- Exclusive post office uniform
- As well as extra discounts on days out, cinema tickets and much more.

Role Criteria

Essential
- GCSE Maths and English, Grade C or above (or equivalent) and/or 6 months previous experience gained in a Post Office role/ similar role/ customer service role
- Previous experience of working in a team
- Demonstrate excellent customer service skills

Desirable
- Working knowledge of the Horizon System
- Experience working with Post Office Systems

Musgrave is an equal opportunities employer.

**Job Type**: Part-time

Expected hours: 16 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount

Work Location: In person

Application deadline: 14/05/2024
Reference ID: Ref:15312