Retail Supervisor

2 weeks ago

Canterbury, United Kingdom Pilgrims Hospices Full time

_**Do you have experience in retail sales, have a passion for fashion and would like to work with a friendly team to make money for a worthwhile cause?**_
- Pilgrims Hospices is looking for a Retail Supervisor to join the team in our Canterbury store, helping to motivate staff and volunteers; support the day-to-day running of the shop; and provide a courteous and helpful service to the public._

**The Role**

As the **Retail Supervisor** you will work as part of a team to ensure our retail shop is a successful source of income generation whilst maintaining a good rapport with the local community. Your main responsibilities will include:

- Meeting agreed financial targets.
- Maintaining effective stock management and merchandising.
- Managing and training volunteers.
- Carrying out shop administration.
- Ensuring adequate security.
- Following Health and Safety Policy and Procedures and giving training when needed.
- Implementing and ensuring the growth of our Gid Aid Scheme.

The post holder must ensure that services are provided to a high standard. For a more extensive list of responsibilities, please refer to the **Job Description **document.

**Working Arrangements**

This is a **part-time role (21 hours per week)** and is based at Pilgrims Hospices' **Canterbury** Store. Working days will be between **Monday and Sunday**. You will need to be flexible in this role and be able to work additional hours as needed, including weekends.

**About You**

To be successful in this role you will require:

- Previous retail experience.
- Experience of working in a target driven environment.
- Experience of working with volunteers.
- Charity Retail experience.
- Experience of Gift Aid processes.
- Ability to make commercially informed decisions.
- Able to undertaken manual handling duties.
- A positive attitude and flexible approach.
- Previous knowledge of retail operation including stock handling and visual merchandising.

**Qualifications/Training**
- Educated to GCSE or equivalent in Maths and English
- Retail Management NVQ

**About Us**

As an award-winning employer, Pilgrims provides end of life care services to patients and their families across east Kent.

Our commitment is to provide open, compassionate care and expertise for patients and their families - both in the community and in-patient units.

**Our Vision**
- “Of a community where people with a terminal illness and their family and friends are supported and empowered to live well in mind and body until the very last moment of their life”._

We recognise that our workforce is integral to the delivery of **our Vision **and our charitable aims. Pilgrims Hospices continues to create a highly skilled, motivated, engaged and healthy workforce by providing an environment where staff and volunteers feel highly motivated to perform their roles to a consistently high standard, and actively role model our charitable behaviours and values.

To achieve **our Vision**, we have a shared set of values and behaviours that enable us to be the people and the charity that patients and their loved ones need us to be. They form our **CODE**, which guides us in our daily working and decision making:
**Compassionate** We treat everyone with compassion and care

**Open** We communicate openly, honestly and effectively

**Dynamic** We are dynamic, improving and developing our service

**Empowered** We empower people to achieve their outcomes

**Our Benefits**

As an Employer of Choice we are committed supporting our employees and volunteers through both a holistic benefits package, but also through wellbeing and work/life balance.

Our workplaces offer:

- Friendly and highly professional working environments alongside people passionate about what we do
- Opportunities for professional development through a range of extensive learning
- A workplace pension scheme. Those joining us from the NHS may retain eligibility to membership of the NHS pension scheme
- A good work-life balance and realistic working hours
- Financial discounts, provided through the Blue Light Card scheme
- A sense of achievement in supporting a worthwhile cause
- A sense of wellbeing

We invest in our employees, which is one of the key things that makes us an award-winning employer of choice.

**How to apply**

To learn more about this role, please download the full job description document as attached.

**Job Type**: Part-time

**Salary**: £11,571.00 per year

Expected hours: 21 per week

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Sick pay
- Store discount

Schedule:

- Day shift

Work Location: In person

Reference ID: #RetailStore50

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