Support Worker

6 days ago

Dundee, United Kingdom Penumbra Full time

**Location**:
Dundee

**Salary**:
£19,626 - £20,319 per annum (£10.06 - £10.42)

**Working hours**:
18.75 per week

**Special conditions**:
Hours may include evenings and weekends

Local travel required during working hours

**Closing date**:
14.02.22

**Interview date**:
23.02.22

**Job Summary**

Dundee Carer Service offers personalised and recovery focused support to all adults (over the age of 16), living in Dundee, who are experiencing mental health challenges and in a caring role (cared for person must be over 16 years old also). Based on the belief that recovery is achievable for everyone, Penumbra provide services that are designed to empower people to manage their own wellbeing by helping people to discover and connect with resources, amenities and meaningful activities within their community.

Support Workers offer authenticity and a unique insight that can enable and empower positive wellbeing. Within this role, the Support Worker will use their own lived experience of mental health challenges and their caring role experiences to inspire hope in people who use the service, as well as share coping and self-management techniques.

**Responsibilities**
- Assist people who use the service to work toward their identified goals, and move towards a brighter future, as per the agreed personal plan.
- Use Penumbra’s Recovery tools (e.g. I.ROC, HOPE toolkit)
- Update and maintain relevant recording systems, including computer-based systems.
- Meet regularly with their colleagues to review progress, approach, concerns and plans for moving forward.
- Assist in delivery of Carers Wellbeing Workshops.
- Assist in Project Work as required.
- Work in cooperation with colleagues, and staff from other agencies.
- Work in accordance to Penumbra’s policies and procedures.
- Work in accordance to the SSSC Code of Practice.
- Keep up to date with sector and organisational developments.

**Person Specification**:

- aligned with level 1 of the Penumbra Competency Framework

**Qualifications**

**Essential**
- Good level of educational attainment

**Desirable**:

- Working towards SVQ3 or equivalent as defined by the SSSC

**Knowledge and Experience**

**Essential**:

- Experience of being in a supportive and enabling role

**Desirable**:

- Experience working with a person-centred approach
- Experience of working in the mental health field

**Core Competency - Working with Others**

**Essential**:

- Builds good working relationships with team members.
- Works co-operatively with other professionals as required.

**Core Competency - Learn and Apply**

**Essential**:

- Is aware of own strengths and development needs.
- Demonstrates commitment to keeping knowledge, understanding and skills up to date.

**Core Competency - Communication**

**Essential**:

- Speaks and writes clearly and accurately and ensures the message is understood.
- Explains clearly and accurately issues, policies, procedures and other pertinent information.
- Conveys sensitive or contentious information tactfully.

**Core Competency - Managing Self**

**Essential**:

- Is open to change and continually improving practice.
- Has the awareness of when to ask for help and has the confidence to do so, where appropriate

**Core Competency - Professionalism**

**Essential**:

- Demonstrates a commitment to Penumbra’s values.
- Works to policies, procedures and relevant legislation.
- Maintains sound ethical and professional standards at all times.
- Has a clear understanding of confidentiality, disclosing information only to those who have the right and need to know.
- Projects a positive image of Penumbra at all times.

**Role Specific Competency - Supporting People**

**Essential**:

- Supports individuals in line with organisational values, policies and procedures.
- Understands recovery and works with a recovery focused approach.
- Consistently works with a person-centered approach.
- Supports supported peoples’ rights to control their lives and make informed choices about the services they receive.
- Protects the rights and promote the interests of supported people.

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