Counter Sales Assistant
4 months ago
**The Company**
Established in 1993, Dougfield Plumbers Supplies is a highly successful independent plumbers merchant supplying trade and retail customers across South Wales and the Southwest.
At Dougfield, we have a deep respect and appreciation for our customers. We strive to serve their needs for quality plumbing supplies every day through 11 branches in the South West and Wales, with over 32 employees supporting our vision to be the best local merchant to do business with.
The desire to serve our customers has been the driving force behind our growth and our strategy. We are dedicated to our people and supporting our local communities. From our Branch Support Centres to the employees throughout our branches, every individual plays a role in helping ensure the business success.
Dougfield is proud to be part of the Independent Builders Merchant Group (IBMG). IBMG is the largest independent merchant group in the South of England operating through five core divisions (Builders Merchants, Timber, Plumbing & Heating, Roofing and Electrical), primarily serving trade customers with an extensive range of products. IBMG has over 170 branches extending from Penzance to Margate, generating revenues in excess of £650 million and are supported by over 2,200 colleagues.
Due to the continued success and expansion of our business, an exciting opportunity has arisen for an Counter Sales Assistant to join our team in Cheltenham.
**The Role**
We are looking for a Full-time Counter Sales Person in our **Cheltenham branch**.
This position would be ideal for anyone who is currently or has recently worked in a similar sales environment ideally. In-house training for all computer and technical aspects of this role will be provided.
Based at the sales counter, you will become an integral part of a busy branch
Dealing with sales enquiries on a face to face and over the telephone basis
You will represent the branch and assist with the growth of the business working as a team to exceed sales targets.
You will ensure that the needs of the customers are dealt with quickly and efficiently whilst providing a service that ensures that customers return on a regular basis.
You may also be required to help in other roles within the branch including restocking the shop, stock control and assisting in the yard.
Good building product knowledge gained within the building industry or builders merchant experience.
The ability to build and maintain relationships with different types of customer.
Have worked on a trade counter or within an internal sales / telephone sales role previously.
Comfortable operating a computer based sales processing system (full training will be given)
Good telephone manner.
Friendly, articulate, customer focused.
**The Hours**
Monday to Friday 07:30 - 17:00
**The Rewards**
Joining us means joining the leading and largest Independent Builders Merchant in the South of England. We provide training, support, and opportunities for career progression through our commitment to creating a great work environment where youre encouraged to be and do your best.
Youll be joining a friendly and welcoming team. We offer an excellent benefits package which includes a competitive salary, pension, bonus scheme, employee assistance programme, perks membership and staff discount.
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