Trade Counter Assistant
4 months ago
Job Overview:
**Responsibilities**:
- Assist with trade-related activities and transactions
- Upsell products or services to customers
- Communicate with clients in a professional manner
- Provide excellent phone etiquette when handling customer inquiries
- Perform basic maths calculations for trade transactions
- Manage time effectively to meet deadlines
**Requirements**:
- Proficiency in English and at least one other language
- Strong organisational skills
- Ability to upsell and sell products effectively
- Good phone etiquette and communication skills
- Basic maths skills for trade calculations
- Multilingual capabilities are a plus
- Excellent time management skills
- Strong customer service skills
- Microsoft office experience
This is an in office position, so flexibility is key. Due to the office's location, a driving licence and access to own vehicle is a must
**Job Types**: Full-time, Permanent
Pay: £20,000.00-£27,000.00 per year
**Benefits**:
- Company events
- Company pension
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Reference ID: JO002
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