Trade Counter Assistant

4 months ago


Cheltenham, United Kingdom HB Partnership Solutions LTD Full time

Job Overview:
**Responsibilities**:

- Assist with trade-related activities and transactions
- Upsell products or services to customers
- Communicate with clients in a professional manner
- Provide excellent phone etiquette when handling customer inquiries
- Perform basic maths calculations for trade transactions
- Manage time effectively to meet deadlines

**Requirements**:

- Proficiency in English and at least one other language
- Strong organisational skills
- Ability to upsell and sell products effectively
- Good phone etiquette and communication skills
- Basic maths skills for trade calculations
- Multilingual capabilities are a plus
- Excellent time management skills
- Strong customer service skills
- Microsoft office experience

This is an in office position, so flexibility is key. Due to the office's location, a driving licence and access to own vehicle is a must

**Job Types**: Full-time, Permanent

Pay: £20,000.00-£27,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Overtime
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: JO002



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