Customer Sales Assistant

7 months ago


Cheltenham, United Kingdom National Timber Group Full time

Arnold Laver, part of National Timber Group are looking to recruit a Customer Sales Assistant to join the team at their branch based in Cheltenham.

**Duties may include**:

- Serving trade, trade cash and public at trade counter efficiently and courteously
- Working pro-actively within the customer service team
- Escalating customer service issues to Customer Service Manager and ensuring resolution
- Liaising with company management to support and implement growth strategies
- Ensuring best service levels for all Company customers through all locations
- Controlling and maintaining your allocated customer accounts
- Increasing the number of trading customer accounts and ensuring that this business grows
- Ensuring that all customers trade within their agreed credit terms and resolving queries in order to ensure prompt payment
- Participating in external/internal staff meetings as required

**Hours, Salary and Benefits**:

- This is a full-time role working 40 hours per week, Monday to Friday 7.30am to 4.30pm
- Christmas and New Year shutdown
- Free Parking (Not all employers offer this)
- Workwear provided
- Six weeks holiday per year including public bank holiday
- Employee discount available on Company products
- Training, development, and promotion opportunities
- Free access to the Company benefits, rewards, and wellbeing website, including retailer discounts and an Employee Assistance Programme (EAP)

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Cheltenham, GL51 9PE: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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