Marketo Technical Consultant

6 months ago

London, United Kingdom TAP CXM Full time

**WHO ARE TAP CXM**

TAP CXM provides marketing consulting, implementation and ongoing support services that help organisations to increase their revenue, improve customer experience and reduce marketing costs. Day to day, we help our clients to exploit customer data and marketing technology through a blend of projects, on-site knowledge transfer and support.

**ROLE, KEY DUTIES AND RESPONSIBILITIES**

The Marketo Consultant will play a key role in helping clients implement Marketo from scratch, integrate it with their CRM system, and help set up programs and capabilities.

The day-to-day responsibilities include:

- Working with a team to implement marketing automation programs and processes, with industry best practices and recommendations.
- Understanding the client landscape associated with cross-channel strategy and execution.
- Collaborating with technical resources and architecture to define a solution.
- Conducting discovery, design, and implementation phases for Marketo projects focusing on driving B2B marketing and sales automation excellence.
- Leading meetings and workshops with clients. This includes understanding the as-is and to-be, design sessions and documentation to enable solution development.
- Advising clients on Marketo integration with their CRM system and assist in the integration of additional platforms.
- Driving user adoption and support the client on organisation-wide change management.
- Providing insights from industry experience to help guide clients on how to evolve and develop their Marketo implementation.

**THE IDEAL CANDIDATE**

We are primarily interested in bright and articulate self-starters who have experience delivering complex implementation projects in a client-facing environment. As such, we are less interested in your industry experience and more interested in your rounded technical understanding with the communication skills to back this up.

The following traits, skills and experience are sought:

- Marketo experience with demonstrable success in delivering integrated solutions that may include content management, digital marketing, and/or marketing analytics services.
- Experience developing custom integrations with Marketo using APIs.
- Strong technical experience with HTML, CSS, JavaScript, API integration.
- Experience working on a new implementation of Marketo.
- Experience providing Business Consultancy and/or Technical Consultancy on Marketo projects.
- Good knowledge of the Marketo platform and experience working on CRM integration with Salesforce.
- Experience building programs in Marketo.

In addition, the following traits, skills and experience are desirable (but not essential):

- Ability to manage end-to-end delivery projects.
- Marketo Certified Expert credential.
- Previous Salesforce CRM experience (using the platform) is desirable.
- Good communication skills; with ability to articulate ideas, problems and technical solutions in a way that non-technical people can understand.
- Ability to build rapport with clients.
- Enjoy working in a team, where you can listen, contribute ideas and constantly learn.

**WHAT WE CAN OFFER**
- A competitive salary linked directly with experience and how quickly you can be utilised within the team.
- Profit-based company bonus scheme; If TAP is successful, we want to directly share this with the team that makes it happen.
- Fully funded private healthcare scheme.
- 25 days holiday each year, plus bank holidays.
- Company pension scheme.
- Free office gym membership.
- We operate a number of other benefit schemes that include, cycle to work, childcare vouchers, online training and a travel card loan scheme.
- Hybrid and flexible working.

The office is based in Southwark, walking distance from Southwark, Waterloo, Borough and Lambeth North. Working hours are 9:00am until 5:30pm but in truth some days will be long, some days will be short, but all days will be rewarding.

**Job Types**: Full-time, Permanent

**Salary**: £55,000.00-£70,000.00 per year

**Benefits**:

- Bereavement leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- On-site gym
- Private medical insurance
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Quarterly bonus

Work Location: Hybrid remote in London, SE1 8HP

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