Customer Service Assistant

2 weeks ago


West Suffolk, United Kingdom West Suffolk Council Full time

**About the role**:
We are looking to appoint a Customer Services Assistant to join our busy Customer and Digital team, helping West Suffolk Council to support our customers and communities.

**What you will need**:
**Why work for us?** Our benefits include**:

- a generous pension scheme (LGPS) including life assurance (a payment of three times your annual salary)
- flexible working options to enable work/life balance
- agile working (ability to work in the office and from home) with work being an activity we do, not a place we go
- access to a unique employee benefits package which includes discounts and cashback on supermarkets, high street shops, holidays, mobile phones, electrical goods, savings and loan schemes and many other products and services
- Salary sacrifice benefits including Cycle to Work scheme, Tusker Leased Car Scheme and SmartTech (buy the latest tech products interest free and spread the cost over your salary).
- Rail and bus staff discounts
- a range of Health and Wellbeing initiatives including an employee assistance programme
- discounted membership at Abbeycroft Leisure centres
- a culture of learning inspiring staff to focus on continuous learning
- Modern office accommodation

**For more information**:
**Closing date**: Sunday 9 June 2024

**Interview date**: Wednesday 19 June 2024

West Suffolk Council has been rated in the top 10 councils for climate action and as a member of UK100 has demonstrated its commitment to a rapid transition to Net Zero with Clean Air in our communities. The council has declared a climate and biodiversity emergency and is committed to working towards net zero emissions by 2030.



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