Debt Advice Caseworker

3 weeks ago


Darlington, United Kingdom Citizens Advice Full time

**Position**: Debt Advice Caseworker (Trainee considered)

**Location**: Darlington or Redcar

**Closing date**: 22 September 2023

**Role details**:
Job title:
Debt Advice Caseworker (Trainee considered)

**Location**:
Darlington or Redcar

**Salary**:
£22,155 - £26,375

Salary pro rata:
No

London allowance:
No

Hours per week:
37

Type of contract:
Permanent

22.09.2023

Closing time:
17:00

We have an exciting opportunity to join our Money Advice Team working from our offices in Darlington and/or Redcar. Our Money Advice Team is hardworking, dynamic, client focused with a track record of delivering high quality advice. We are seeking to appoint a Debt Advice Caseworker, being fully accredited you will be able to support & empower clients as well as negotiate with creditors on their behalf.

You will assess the best strategies & options to support clients’ debt issues whilst providing budgeting advice & looking at ways to maximise income. You will provide a holistic advice service and facilitate clients to access support in any other areas of advice which they need.

You will need to demonstrate recent or ongoing experience in delivering debt advice to a high standard, including: managing a challenging caseload; well organised, self-motivated; excellent communication skills and a good understanding of general advice work.

Trainee Position will be considered. Experience in advising clients on Debt and Money Advice is desirable, but not essential. It is essential that you have good numeracy and writing skills, good communication skills, are well-organised and have effective time-management as well as a non-judgmental attitude.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.



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