Debt Advice Caseworker

2 weeks ago

Darlington, United Kingdom Citizens Advice Darlington Redcar and Cleveland Full time

We have an exciting opportunity to join our Money Advice Team at Citizens Advice Darlington, Redcar and Cleveland working from our centrally located offices in Darlington and/or Redcar. Our Money Advice Team is hardworking, dynamic and client focused with a track record of delivering high quality advice and exceeding funder targets.

We are seeking to appoint a Debt Advice Caseworker. As a fully accredited Debt Advice Caseworker you will be able to support and empower clients as well as negotiate with creditors on their behalf. You will assess the best strategies and options to support clients’ debt issues whilst providing budgeting advice and looking at ways to maximise income. You will provide a holistic advice service and facilitate clients to access support in any other areas of advice which they need. Appointments will be delivered face to face and on the telephone.

You will need to demonstrate recent or ongoing experience in delivering debt advice to a high standard, including: managing a challenging caseload; well organised, self-motivated; excellent communication skills and a good understanding of general advice work.

**Closing Date: 22nd February 2023**

**Interviews: 27th February 2023**

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£25,000.00 per year

Schedule:

- Monday to Friday

Work Location: One location

Application deadline: 22/02/2023
Reference ID: CADRC/DAW

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