Sales Assistant

3 weeks ago

Fulham, United Kingdom City Pub Group Full time

**Are you an experienced or new Sales Assistant eager to embark on your next enriching career chapter? If so, we have a phenomenal opportunity awaiting you in a truly exceptional venue.**

The team at Aragon House is hiring a Sales Assistant - Part-time and would like to meet you.
- **Pay starting at £12.50 per hour**:

- **50% off food, drinks, and accommodation across all CPG sites**

We’re not just a pub. We’re also a restaurant, event space, and bar with 15 beautiful boutique bedrooms, a gorgeous courtyard garden, a private cocktail bar, and the best team in South West London. Oh, and our location's not so bad either. Set in a Grade II listed building on Parson’s Green in Fulham, we offer something for everyone, whether you’re looking for a nice meal to celebrate with loved ones, a pint with friends, a wedding venue, a private place to have a meeting, or a comfortable bed to spend the night.

**What's in it for you as a Sales Assistant at Aragon House**:

- 50% discount on food, drink, and accommodation across all CPG sites.
- Wagestream, which gives you power over your pay and access to up to 50% of your salary in advance of payday.
- An extra day’s holiday for your birthday.
- Free meals on shift.
- Product tastings.
- Apprenticeship schemes, internal learning, and development.
- Employee assistance programme, supporting your mental, financial, and physical wellbeing.
- Cycle to work scheme.
- Staff parties.
- And more

**How to tell if you might be our next Sales Assistant**:

- You are self-motivated, communicate well, and can multi-task whilst maintaining great attention to detail
- You are friendly, warm and engaging and can confidently make connections with customers
- You are empathetic to guest needs and can be both patient and assertive
- You have worked with a booking system in the past (we use Collins)
- You may have some experience of working with proactive sales, 3rd parties or agents

**What you’ll be doing as Sales Assistant**:

- Working alongside the General Manager and Events Manager you will devise a proactive plan to fill empty venue slots and further grow Aragon House
- Working towards sales targets and upholding a high conversion rate
- Respond to all enquiries and messages within 24 hours
- Responsible for the end-to-end management of client reservations & events from proposal to delivery
- A strong customer focus at all times, with an aim to create and expand your own client network
- Be knowledgeable of other parts of the business such as the hotel, bar and kitchen, to ensure packages, activities & events are created and pre-booked for a smooth delivery that surpasses client expectations
- Conducting site show-rounds and helping guests to tailor their perfect event
- Resolve or escalate any customer complaints in a positive and timely fashion
- Always be looking for new avenues and opportunities to further establish Aragon House
- Increasing spend per head by proactively upselling food and drink packages to customers
- Growing organic sales by selling hotel rooms to function guests and selling F&B to hotel guests
- Building collegiate relationships as part of a growing companywide sales team, to help deliver the annual company Sales strategy

**Working Hours**:

- 20 hours working week
- Weekdays 9am till 5pm

**We are looking for someone who has an eye for detail, well organised, and eager to hit the ground running who has experience in events management.**
- Does this sound like your next position? Pop in to say hi and see what we’re all about, drop us your CV in the link below, and we’ll take it from there._
- #CPGFOH #FrontOfHouse #Events #EventsManager #Sales #Manager #HospitalityJobs #AragonHouse #London_

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