Warranty Advisor
5 months ago
**Group 1**_ _**Automotive**
Warranty Advisor
Salary £35,000 OTE
Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service?
If the answer is yes to the above then we want to hear from you Our Mercedes Dealership in Norwich is looking to recruit a new Warranty Administrator
About the position
- You will be welcomed into a warm and friendly team and have the opportunity to work with an exciting product. A large part of the Warranty Administrator position involves:
- Preparing all warranty claims for submission to manufacturer for payment
- Check and clear weekly statements and query any overdue claim not paid or any discrepancy in payment.
- Ensuring all documentation falls in line with manufacturer guidelines.
- Preparing invoices and warranty claims accurately in accordance with manufacturer and departmental standards with regard to claim deals and administration of open time, clockings and job card write-ups.
- Ensuring repair order documentation is fully and correctly completed and follow warranty and all other admin systems as defined by departmental systems and procedures completing regular and documented self-auditing.
- Ensuring all policy claims are quickly dealt with and the customer reimbursements are correct.
- Maintaining high standards of control over displaced material returned to manufacturer
- Accurately reconciling warranty credits and correctly administer discrepancies and short-falls / rejected claims.
About our requirements
We expect you to demonstrate some skills that will prove very beneficial in the position, including:
- Customer awareness.
- Ability to work to deadlines and targets.
- Strong teamwork skills.
- Confident and professional communication skills.
- Full driving licence.
About us
The Group 1 Automotive network is a well-established and growing automotive group in the UK, with offices also in America. Group 1 Automotive is the 7th largest dealer group in the UK. All dealerships in the Group 1 Automotive network offer fantastic career opportunities, state of the art resources, training and competitive earnings packages.
-
Warranty Administrator
6 months ago
Norwich, United Kingdom Perfect Placement Automotive Recruitment Full time**Warranty Advisor required in Norwich** - Monday to Friday only!! - Main Dealer Group Our Client, a Family run Car Dealership in the Norwich area, is looking for a Warranty Administrator to join their team. **Responsibilities for the Warranty Administrator are as follows**: - Following manufacturers’ warranty claim procedures (compilation, submission,...
-
Warranty Claims Handler
5 months ago
Norwich, United Kingdom WeRecruit Auto Full time**Warranty Claims Handler required in Norwich area** Salary DOE Working hours Monday-Friday We are looking for a Warranty Claims Handler to join an independent dealer in Norwich. Previous experience within the motor industry is essential. **Key Responsibilities**: Assessing and confirming the cause of issues on vehicles with failed components while...
-
Service Advisor
5 months ago
Norwich, United Kingdom Ben Burgess Full time_At Ben Burgess its been our mission since 1931 to be the leader in our industry by offering excellent customer experiences and an inspiring place to work._ Our Service Advisor reports into our Service Managers within our workshop / service teams. They are key to ensuring we offer outstanding service, ensure excellent administration and the smooth...
-
Automotive Service Advisor
5 months ago
Norwich, United Kingdom Just Recruitment Solutions Full time**Service Advisor Vacancy - Norwich** **Basic circa £26,000 but negotiable dependent on experience** **£30k-£32k OTE** Mon - Fri 45 hours a week, Saturdays on a rota Service Advisor - Main Dealership As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties...
-
Automotive Service Advisor
5 months ago
Norwich, United Kingdom Just Recruitment Solutions Full time**Service Advisor Vacancy - Norwich** Experienced Service Advisor - Franchised Dealership As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and warranties. Opportunities for internal promotions are...
-
Apprentice Aftersales Advisor
5 months ago
Norwich, United Kingdom Thurlow Nunn Full timeWe have an exciting opportunity for an Apprentice Aftersales Advisor to join our busy Service department in Norwich, covering both Parts and Service. You will be fully trained to become an Aftersales Advisor and as part of your training you will attend the PSA training centre. Training will consist of 4 weeks block training over a 2 year period with the...
-
Parts Advisor
1 month ago
Norwich, United Kingdom CV-Library Full timeParts Advisors, Would you like an attractive salary package with the opportunity of earning in excess of £32,000 pa? Would you like to join a stable team with a friendly work environment? Would you like to work with a great group and a LUXURY BRAND! The Recruitment Solution are working directly with a dealer group, for one of there dealerships based...
-
Service Advisor
2 weeks ago
Norwich, Norfolk, United Kingdom polkadotfrog Full timeA key role for Polkadotfrog, the Service Advisor will be the primary point of contact between customers and our skilled technicians.Responsibilities:Communicate with clients regarding vehicle issues, insurance queries, and warranty mattersMaintain strong relationships with clients to ensure repeat business and customer loyaltyProvide clear information to...
-
Service Advisor
3 weeks ago
Norwich, United Kingdom polkadotfrog Full timeA rare opportunity to work with our successful group as a Service Advisor, being the interface between the customer and technicians this is a busy and interesting role.Responsibilities:Communicate with clients about vehicle problems, insurance questions, and warranty issuesMaintain positive relationships with clients to ensure repeat and return...
-
Service Advisor
3 weeks ago
Norwich, Norfolk, United Kingdom polkadotfrog Full timeJob DescriptionA key role at polkadotfrog, the Service Advisor - Customer Liaison will be the primary point of contact between customers and our skilled technicians.Responsibilities include:Communicating with clients about vehicle problems, insurance questions, and warranty issuesMaintaining positive relationships with clients to ensure repeat and return...
-
Service Advisor
3 weeks ago
Norwich, United Kingdom CV-Library Full timethe role. Join a dynamic automotive team in Norwich as a Service Advisor. Communicate with clients about vehicle problems, insurance questions, and warranty issues Maintain positive relationships with clients to ensure repeat and return customers Answer customer questions about services, including when to expect vehicle repairs Ensure customer...
-
Apprentice Service Advisor
5 months ago
Norwich, United Kingdom Group 1 Automotive UK Full time**Group 1 Automotive** **Apprentice Service Advisor**: The Service department is vital to the success of our business. Our Customer Service Assistants play a pivotal role in delighting our customers and encouraging their continued loyalty. This is a varied role where you will work with all departments bringing a friendly and energetic approach to your...
-
Automotive Customer Service Representative
2 weeks ago
Norwich, Norfolk, United Kingdom Polkadotfrog Full timeService Advisor Role OverviewAs a Service Advisor at Polkadotfrog, you will be responsible for communicating with clients about vehicle problems, insurance questions, and warranty issues. You will maintain positive relationships with clients to ensure repeat and return customers.Key Responsibilities:Communicate with clients about vehicle problems, insurance...
-
Automotive Service Liaison
2 days ago
Norwich, Norfolk, United Kingdom Polkadotfrog Full timeService Advisor RoleThe Service Advisor is responsible for communicating with clients regarding vehicle problems, insurance questions, and warranty issues. This position requires maintaining positive relationships with clients to ensure repeat and return customers. Key responsibilities include answering customer questions about services, ensuring customer...
-
Aftersales Director
3 weeks ago
Norwich, Norfolk, United Kingdom The Recruitment Solution Full timeAmbitious Aftersales/Service Managers are sought by a dynamic and expanding dealer group to lead their multi-franchised dealership in the Norwich area. As an ambassador for the brand, you will be responsible for leading and developing a team of highly skilled Technicians, Service Advisors and Parts people. Key responsibilities include ensuring a high level...
-
Aftersales Manager
1 month ago
Norwich, United Kingdom CV-Library Full timeAftersales/Service Managers, Do you want to work for a privately owned, dynamic and expanding dealer group? Our client is currently looking to recruit an experienced Aftersales Manager, for their multi-franchised dealership based in the Norwich area. If you have a passion for customer service and can show a track record of delivering results and developing...
-
Aftersales Manager
4 weeks ago
Norwich, United Kingdom The Recruitment Solution (London) Ltd Full timeAftersales/Service Managers,Do you want to work for a privately owned, dynamic and expanding dealer group?Our client is currently looking to recruit an experienced Aftersales Manager, for their multi-franchised dealership based in the Norwich area. If you have a passion for customer service and can show a track record of delivering results and developing a...
-
Aftersales Manager
6 days ago
Norwich, United Kingdom CV-Library Full timeAftersales/Service Managers, Do you want to work for a privately owned, dynamic and expanding dealer group? Managing a dual site operation! Our client has an immediate vacancy fo an experienced Aftersales Manager, based in the Norwich/Norfolk area. If you have a passion for customer service and can show a track record of delivering results and developing a...
-
MOT Tester
1 month ago
Norwich, United Kingdom CV-Library Full timeMOT Testers, Do you want to earn a great basic salary plus an excellent bonus scheme! Do you want to get into a franchised dealer group, working with a prestge brand? Then The Recruitment Solution have an immediate vacancy for an experienced MOT Tester to work with one of our valued clients, based in the Norwich area. Why Apply for this MOT Tester...