Operations & Customer Service Specialist

4 weeks ago


Belfast, United Kingdom Flexsource NI Full time

Operations and Customer Service Specialist

Our Client requires a Full Time Permanent Temporary to Permanent Operations & Customer Service Specialist, based in Belfast International Airport.

**Salary**:£23,000

**Hours of work**:Monday to Friday 9am to 5.30pm

**Position Specification**:

- Manages all bookings from start to finish for allocated customers.
- Develops relationship with allocated customers.
- Accepts all orders and assumes full responsibility for their successful completion, including origin management, customs clearance and delivery.
- Processes UK customs clearance
- Takes and handles customer inquiries.
- Any other duties as requested by management.

**Qualification/Skills/Experience Required**
- Maths and English.
- Background in Freight Forwarding.
- Customer Service Focus.
- Attention to detail, results driven.
- Good interpersonal skills.
- Able to prioritise, perform under pressure and work using own initiative.
- Please note own transport is essential due to the location.

**Job Types**: Full-time, Temporary contract
Contract length: 6 months

**Salary**: £11.79-£17.68 per hour

**Benefits**:

- Company events
- Company pension
- On-site parking
- Wellness programme

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Belfast: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: One location

Reference ID: JO-2212-506560


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