Operations & Customer Service Specialist
4 weeks ago
Operations and Customer Service Specialist
Our Client requires a Full Time Permanent Temporary to Permanent Operations & Customer Service Specialist, based in Belfast International Airport.
**Salary**:£23,000
**Hours of work**:Monday to Friday 9am to 5.30pm
**Position Specification**:
- Manages all bookings from start to finish for allocated customers.
- Develops relationship with allocated customers.
- Accepts all orders and assumes full responsibility for their successful completion, including origin management, customs clearance and delivery.
- Processes UK customs clearance
- Takes and handles customer inquiries.
- Any other duties as requested by management.
**Qualification/Skills/Experience Required**
- Maths and English.
- Background in Freight Forwarding.
- Customer Service Focus.
- Attention to detail, results driven.
- Good interpersonal skills.
- Able to prioritise, perform under pressure and work using own initiative.
- Please note own transport is essential due to the location.
**Job Types**: Full-time, Temporary contract
Contract length: 6 months
**Salary**: £11.79-£17.68 per hour
**Benefits**:
- Company events
- Company pension
- On-site parking
- Wellness programme
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Belfast: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work Location: One location
Reference ID: JO-2212-506560
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