Sales Operations Specialist

1 month ago


Belfast, United Kingdom Hayward Hawk Professional Services Full time

Hayward Hawk is working in partnership with a global technology firm who are seeking a Sales Operational Specialist to joint their new Belfast team This will involve supporting the day-to-day operations of the Commercial Team, including tasks such as data management, responding to client due diligence inquiries, and account mapping.

**Responsibilities**:

- Develop and maintain dashboards to track key sales metrics, providing valuable insights to inform decision-making.
- Conduct thorough data analysis to identify trends, patterns, and areas for improvement.
- Collaborate with the Customer Success Team to manage and update the User Community Directory.
- Take ownership of the Request for Information (RFI) Due Diligence (DD) process, including providing guidance to sales managers and ensuring adherence to established protocols.
- Utilise Due Diligence Management Tools (such as Loopio) to enhance the efficiency of the RFI response process.
- Continuously evaluate and enhance the RFI DD process for optimisation and effectiveness.
- Assist in lead generation initiatives, working closely with the sales teams.
- Support Account Managers by managing appointment bookings, facilitating efficient scheduling and coordination with potential clients.
- Conduct comprehensive account profiling, gathering and analyzing data to better understand client needs and preferences.
- Develop and maintain organisational maps for key accounts.
- Previous experience in a sales support role
- Familiarity with SaaS SW businesses and Financial Services
- **Proficiency in Excel and SalesForce**:

- Exposure to Business Analysis tools
- Strong communication and presentation skills

**Benefits**:

- Competitive salary
- Bonus plan
- Various other enjoyable benefits and activities

**Job Type**: Permanent

**Salary**: £35,000.00-£40,000.00 per year

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person


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