Client Support Administrator

4 weeks ago


Market Drayton, United Kingdom Hays Specialist Recruitment Limited Full time

Client Support Administrator £23,000 + fte Market Drayton
**Your new company**
Hays are working with a growing Logistics business in Market Drayton who are looking to recruit an experienced Administrator on a part time basis.
**Your new role**
Responsibilities and duties will include, but not limited to:

- Processing proof of deliveries for transport orders ensuring that the individual client's requirements are met in providing evidence of delivery in accordance with their individual deadlines.
- Obtaining confirmation of delivery from delivery point should the driver have been unable to obtain the necessary paperwork.
- Updating the transport system with amendments to delivery information.
- Price rating transport orders using the appropriate matrix.
- Confirming jobs through to the sales orders screen on the transport system to enable the system generation of the weekly invoice and sending to clients as per individual requirements.
- To deal proactively with all Clients problems should they arise, responding to requests for copies of proof of deliveries within the necessary timeframe.
- Provide cover for other team members within the department when holiday/illness occurs in ensuring priority/key actions are adhered to as requested by the Finance Manager

**What you'll need to succeed**
Skills and Experience
- Must have previous experience of office administration/accounts.
- Well organised, ability to plan and prioritise tasks on initiative.
- IT Literate including confident using Microsoft Excel to above a basic level, knowledge of Accounting and Transport systems would be advantage, but training will be provided.
- Able to work unsupervised at times, although remote support will always be available.
- Customer satisfaction orientated.

**What you need to do now**
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.



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