Operations Administrator

2 weeks ago


Cannock, United Kingdom Phoenix Health and Safety Full time

Start date - ASAP

Hours - Full time, Monday - Friday (9am - 5pm)

Location - Cannock, Staffordshire

**Job Purpose**

**Key Skills Required**
- Proven experience as an administrator (minimum 2 years)
- Outstanding communication and interpersonal abilities.
- Excellent organisational skills.
- Strong attention to detail.
- Strong prioritisation skills.
- Ability to handle confidential information.
- Ability to multitask.
- Excellent customer service skills.
- Ability to manage own workload and assist team members when needed.
- Ability to adapt to new software packages and experience on E-Learning packages is admirable.
- Fully conversant in Microsoft Word and Excel.

**Keys Responsibilities**
- Managing the administration for E-Learning course delegates.
- Enrol delegates onto their respective online account.
- Arranging exam paper markers as and when required.
- Processing and submitting course results.
- Creating and running reports for Clients.
- Sending course certificates out to delegates and clients within the KPI deadline.
- Processing card payments over the telephone.
- Answering telephone queries.
- Assisting colleagues with general administration.

**Job Types**: Full-time, Permanent

**Salary**: From £21,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- Learning Management Software: 1 year (required)

Work Location: One location

Expected start date: 27/02/2023



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