Property Claims Handler

5 months ago


Cardiff, United Kingdom Sedgwick Resource Solutions Full time

**Title**: Property Claims Handler
**Salary**: Competitive
- Dependent upon experience
**Location**: 100% Remote with options to come into an office if local
**Term**: Permanent, Full-Time Permanent

**About the company**
Sedgwick Resource Solutions are recruiting experienced property claims handlers to work with one of our internal clients, within a well-established property claims team. You will deal with property claims from cradle to grave working with adjusters and other support team members to close out your portfolio of claims.

We're looking for an individual who is able to demonstrate excellent communication and listening skills, combined with the ability to impart information and maintain accurate data. Proven skills in developing and maintaining close working relationships, both internally and externally is essential. Most importantly, you'll be able to put yourself in our customers' shoes, see the full picture and have the ability to make decisions based on the facts, treating all claims on their individual merits.

With the business seeing plenty of growth this opportunity would suit individuals looking to grow their career in a company that actively promotes development.

**Key Responsibilities**:

- Previous experience in property claims handling is essential
- Excellent customer service
- Managing claims from first notification of loss through to settlement
- Making informed decisions as well as using empathy and understanding to assess each claim
- Identify and evaluate evidence
- Avoid fraudulent claims
- Listens and responds to people effectively
- Opportunity to manage your own caseload

**More about you**:

- Proven skills in developing and maintaining close working relationships
- Ability to demonstrate excellent communication and listening skills
- Good investigation skills
- Desirable IT skills and proficient in using MS Word and Excel
- Quick learner with the confidence to ask questions
- Strong organisational skills and the ability to prioritise your workload
- Co-operates and works well with others in the pursuit of team goals- Sedgwick is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability._



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