Motor Claims Handler

7 months ago


Cardiff, United Kingdom Yolk Recruitment Full time

**Motor Claims Handler - Insurance - Cardiff - Up to £26,000**

Yolk Recruitment are working with an incredible insurance company based in Cardiff. My client are looking for a Motor Claims Handler to join their team.

**About the Role**:
Join our dynamic team and play a pivotal role in shaping our customers' claims experience. As a Claims Handler, you will take charge of efficiently managing an assigned portfolio of motor claims from the initial report to their resolution, encompassing both first and third-party claims.

**Responsibilities**:

- Evaluate indemnity, liability, and quantum for motor insurance claims
- Identify and refer potential fraud indicators
- Proactively manage caseloads
- Negotiate claim settlements
- Deliver exceptional service to our customers
- Adhere to the business's compliance procedures and mitigate risks to ensure regulatory and legislative compliance
- Contribute actively to process enhancements within the claims domain
- Support the Claims Team Leader in day-to-day departmental activities
- Maintain high standards of quality, service, and productivity aligned with company expectations

**About you**:

- Experience within a motor insurance claims environment (preferred but not mandatory)
- Exceptional communication skills with the ability to foster relationships with customers, third parties, and suppliers
- Proficiency in interpreting data to identify actionable trends
- Self-motivated and adept at collaborating within a team framework

**What We Offer**:
We are committed to providing an outstanding working environment, dedicated to the growth and well-being of our team members. Here's a glimpse of the benefits and perks we offer:

- Competitive salary range of £21,000 - £26,000 based on experience
- Annual salary reviews
- Generous annual leave: 33 days (25 days + 8 bank holidays)
- Convenient central Cardiff location with hybrid working opportunities
- Continuous adaptation of work approaches to support remote and office-based collaboration
- Nest Pension scheme
- Provided equipment for comfortable remote and office work
- Support for professional training and qualifications empowering career growth
- Refer a friend scheme

Get in touch today if you're enthusiastic about shaping outstanding customer experiences and contributing to a dynamic insurance environment.


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