Education Administrator

3 weeks ago


Manchester, United Kingdom The Christie NHS Foundation Trust Full time

Are you interested in gaining experience within a busy Medical and Non-Medical Education team, assisting to support, coordinate and deliver Postgraduate and Undergraduate education for the Medical and Non-medical workforce? Do you have strong administration skills and attention to detail? Are you a good communicator? If so we would like to hear from you.

The post will be based with the existing knowledgeable and supportive Medical and Non-Medical Education Team led by the Senior Education Coordinator.

We are looking for an organised individual with an interest in education to support our experienced and busy team.

You will be responsible for the day-to-day administrative and operational support of the Medical and Non-Medical Education team in the delivery of teaching programmes for Trainees and Students. Developing and maintaining accurate records and monitoring attendances at all teaching and educational events.

To provide front of house support on medical induction days and be a point of contact for all Trainees and Students. Undertake all general administrative duties as required. Manage telephone and face to face enquiries on a daily basis.

The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.

DUTIES AND RESPONSIBILITIES

Administration & Coordination
- To be the first point of contact (telephone, direct and written) within the team. Responding to enquiries from students, trainees, colleagues and external organisations, in a professional, timely and customer-focused manner
- Provide support for the day-to-day administration of teaching programmes to include; preparation of materials, registration, catering and room bookings
- Support the Education Coordinator in contacting speakers to confirm agenda times as instructed. Collate speaker presentations and release forms when appropriate
- Support the Education Coordinator in arranging inductions for students and the input of placement information onto Medlea, the university portal for students
- Support the Education Coordinator in arranging inductions for trainees and in the input and tracking of trainee and induction information
- Input and track the recording of all educational contributions
- Preparation of facilitator and delegate materials
- Secure and book suitable facilities for meetings and training sessions
- Collate and input evaluation data for training
- Provide practical support for training and induction sessions
- Identify process improvements and plan for implementation ensuring a structured plan

Develop and Maintain Accurate Records
- Input various data into electronic systems, eLearning systems and maintain accurate records
- Responsible for monitoring and recording attendance at Junior Doctors teaching into an excel database.

Communication
- Provide front of house support on medical Induction days
- Escalate issues or concerns as appropriate
- Attend and contribute to team meetings
- Contribute to, and maintain, a positive working team environment
- Be a representative for The Christie School of Oncology maintaining high quality administrative standards and customer service
- Involve keys stakeholders in process improvement decisions and ensure meetings are held with an agenda and minuted

Marketing and Social Media
- Editing of information materials using set templates
- Monitor and update social media
- Monitor of the relevant School of Oncology webpages and app to ensure all information is current and correct

General
- Undertake general office duties including photocopying, faxing, and filing.
- Communicate with colleagues in a clear concise manner
- Meet and greet attendees and speakers at induction, teaching and training events
- Take telephone queries relating to any team events or programmes and inform appropriate personnel as required
- Take a proactive attitude to your personal development and attend relevant mandatory training updates
- Work flexibly around the needs of the service, to include early mornings, evenings and weekends on an ad hoc basis
- To include other identified administrative duties commensurate with level of post.



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