Assessment Delivery

9 months ago

Manchester, United Kingdom Manchester Metropolitan University Full time

Assessment Delivery (Education Services Administrator)

We are recruiting an Education Services Administrator to our Assessment Delivery team in Assessment Management, within the Education Services directorate.

The team is responsible for ensuring the University's assessment requirements are put into action via organising and scheduling exams and setting-up and receipting coursework.

Assessment is at the heart of what a university does and our department's purpose is to enable our students and colleagues to achieve their best by delivering sector-leading excellence and innovation in assessment management.

Assessment Management consists of six teams:

- Assessment Delivery
- Assessment Systems
- Assessment Standards
- Assessment Service Desk
- Progression and Classification
- Assessment Mitigations

Assessment Management is part of a wider Education Services department. The department is organised around three thematic areas: Assessment, Student and Curriculum as well as the Student Hub Service. Colleagues work collaboratively and flexibly to support the needs of the whole department in relation to the demands of the academic calendar.

**The Roles**:
The primary focus of this role will be to:

- Provide excellent customer service and administrative support for assessment activities across Manchester Metropolitan University by establishing effective working relationships.
- To prepare for the delivery of assessments (for example by processing examination papers) and receipt of submissions (for example by dealing with coursework submission issues) and implement any necessary extensions in line with University policy.
- Coordinate timely and accurate information, query and incident response in relation to all aspects of the University's assessment requirements.
- Linking in seamlessly with other services, to resolve queries and issues, such as the IT Helpline, Student Hubs and the Digital Education teams.

We are looking for someone who:

- Has excellent attention to detail, data accuracy, manipulation and interrogation skills.
- Has a passion, ability, and some experience in delivering high levels of stakeholder service and effective communication.
- Can work flexibly to achieve team objectives by assisting others and working collaboratively to complete tasks and projects.
- Will have the confidence to take responsibility for defined areas of work within Assessment Management.
- Feels comfortable taking ownership of and resolving complex queries.

**How to Apply**:

- Shortlisting is carried out based on your covering letter and you should be clear about how you meet each of the Person Specification criteria, and give evidence of your experience. It is helpful if you number your points in line with the corresponding Person Specification requirement.

**For an informal discussion about working in Assessment Management, please contact**:

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