Full Time Customer Service Advisor

2 months ago


Dunfermline, United Kingdom Blue Arrow Full time

We have an amazing opportunity for you to work with one of our prestigious financial clients, Lloyds Banking Group. We are looking for a hardworking, motivated, and most importantly a caring person to join our contact centre team to support our customers.

Lloyds Banking Group is well known for putting their customers at the heart of everything they do, as well as their employees.

This is a great time to start your career with Lloyds Banking Group as there will be opportunity for temporary roles to become permanent.
- There's no need for any previous financial services experience - we'll provide all the training required across a comprehensive 6-week training programme.

Role: Customer Service Advisor - Dunfermline

Location: Pitreavie Business Park, Queensferry Road, KY99 4BS

Pay rate: £12.71 per hour

Contract: 6-month contract with the opportunity of extension and to become a permanent employee.

Hours: Full time 35hrs per week, Working 5 days out of 7.

Shifts are between 7am and 9pm.

Opportunity for hybrid working after a 3-month period (3 days work from home & 2 days in the office).

**Job Description**:

- You will be the first point of contact for all banking related queries.
- Managing inbound customer calls relating to banking accounts and products.
- Telephony and admin-based tasks.
- Building good relationships with customers and colleagues, that will exceed their expectations.

**Skills**:

- Excellent oral and written communication.
- You're a people person - working with your team to provide a crucial service to millions of customers.
- Positive and approachable attitude with a continuous improvement mindset.
- Ability to empathise with customers to help resolve their queries.

**Benefits**:

- Full paid training & excellent career development opportunities.
- Weekly pay and competitive pay rate/Overtime opportunities.
- Generous holidays with 28 days per year.

About our Pitreavie site...

With a lively workplace that enjoys a community from all parts of society this site enjoys the following facilities:

- Free on-site car parking.
- An extensive canteen with a Starbucks coffee outlet.
- Free on-site Wi-Fi.
- Break out areas with TVs.
- Quiet reflection rooms.
- Extensive transport links through rail, bus, taxi services all easily booked.
- A kitchenette equipped with fridges, microwaves & coffee makers.
- A range of vending machines offering hot & cold beverages, crisps, and confectionary.
- Free access to mental health and wellbeing platform.
- Outdoor picnic benches.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.



  • Dunfermline, United Kingdom Blue Arrow Full time

    If there was ever an opportunity to kick-start or further enrich your customer service career, this is it. Becoming a Customer Service Advisor with one of the UK's largest banks provides a great full-time position, with a company that is dedicated to offering you career progression opportunities. Lloyds Banking Group is well known for putting their...


  • Dunfermline, United Kingdom Blue Arrow Full time

    UK's largest Retail and Digital bank, a leading insurer and mortgage lender with millions of customers is looking for exceptional Customer Service Advisors! **Lloyds Banking Group** is well known for putting their customers at the heart of everything they do, as well as their employees. We have an amazing opportunity for you to work with one of our...


  • Dunfermline, United Kingdom Blue Arrow Full time

    UK's largest Retail and Digital bank, a leading insurer and mortgage lender with millions of customers is looking for exceptional Customer Service Advisors! **Lloyds Banking Group** is well known for putting their customers at the heart of everything they do, as well as their employees. We have an amazing opportunity for you to work with one of our...


  • Dunfermline, United Kingdom Blue Arrow Full time

    UK's largest Retail and Digital bank, a leading insurer and mortgage lender with millions of customers is looking for exceptional Customer Service Advisors! **Lloyds Banking Group** is well known for putting their customers at the heart of everything they do, as well as their employees. We have an amazing opportunity for you to work with one of our...


  • Dunfermline, United Kingdom Blue Arrow Full time

    We have an amazing opportunity for you to work with one of our prestigious financial clients, Lloyds Banking Group. We are looking for a hardworking, motivated, and most importantly a caring person to join our contact centre team to support our customers. Lloyds Banking Group is well known for putting their customers at the heart of everything they do, as...


  • Dunfermline, United Kingdom BES - Goole Full time

    Bailey Employment Services are currently recruiting for Customer Service Advisors for Lloyds Banking Group in Dunfermline. Could you help Lloyds Banking Group become the best bank for customers? As one of the UK’s leading financial services Groups, Lloyds Banking Group are currently seeking motivated and enthusiastic individuals to become a part of their...


  • Dunfermline, United Kingdom John Clark Motor Group Full time

    **Customer Service Advisor** **Based - Our new offices in Dunfermline** **Monday - Friday 38 hour week with coverage between 8.30 am and 5.30 pm** Are you _enthusiastic, confident and _self-motivated? This could be the opportunity for you! John Clark Motor Group are seeking a professional Customer Service Advisor. This is an excellent opportunity for an...


  • Dunfermline, United Kingdom The Cress Company Full time

    **Customer Service Advisor** The Cress Company is a leading wholesaler of ambient and chilled fine foods. Voted the best distributor by Fine Food Digest readers for the last six years, we work with some of the finest artisan food producers and independent retailers. Our customers include many award winning food halls, farm shops and delicatessens in the...


  • Dunfermline, United Kingdom Aquarius Contact Centres Full time

    **Role Description** This is a full-time Nightshift Customer Service Advisor role located in Dunfermline with remote working available. **You will be required to work mid - late shifts until fully trained on the services.** **Qualifications** - Customer-focused Service, Customer Satisfaction, and Customer Support skills - Excellent Telephone Manner - Strong...


  • Dunfermline, United Kingdom Blue Arrow Full time

    We have an amazing opportunity for you to work with one of our prestigious financial clients, Lloyds Banking Group. We are looking for a hardworking, motivated, and most importantly a caring person to join our contact centre team to support our customers. Lloyds Banking Group is well known for putting their customers at the heart of everything they do, as...


  • Dunfermline, United Kingdom FMG Repair Services Full time

    **Salary £22,596 per annum**, with bonus and company benefits. This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in Dunfermline. As the first point of contact you'll speak to the customer, the Bodyshop and any third parties to make...


  • Dunfermline, United Kingdom The Cress Company Full time

    **Job description** **Customer Service Advisor** The Cress Company is a leading wholesaler of ambient and chilled fine foods. Voted the best distributor by Fine Food Digest readers for the last seven years, we work with some of the finest artisan food producers and independent retailers. Our customers include many award-winning food halls, farm shops and...


  • Dunfermline, United Kingdom Alexander Mann Solutions Full time

    **Customer Service Advisor - Dunfermline** - Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you’re making a real difference, this role could be for you _ We’re searching for caring people to join our Contact Centre teams to support customers from our Lloyds Bank, Bank of Scotland,...


  • Dunfermline, United Kingdom Alexander Mann Solutions Full time

    **Customer Service Advisor - Dunfermline** - Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you’re making a real difference, this role could be for you _ We’re searching for caring people to join our Contact Centre teams to support customers from our Lloyds Bank, Bank of Scotland,...


  • Dunfermline, United Kingdom Alexander Mann Solutions Full time

    **Customer Service Advisor - Dunfermline** - Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you’re making a real difference, this role could be for you _ We’re searching for caring people to join our Contact Centre teams to support customers from our Lloyds Bank, Bank of Scotland,...


  • Dunfermline, United Kingdom Alexander Mann Solutions Full time

    **Customer Service Advisor - Dunfermline** - Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you’re making a real difference, this role could be for you _ We’re searching for caring people to join our Contact Centre teams to support customers from our Lloyds Bank, Bank of Scotland,...


  • Dunfermline, United Kingdom Yoke for CWS (AMS) Full time

    **Customer Service Advisor - Dunfermline** Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you’re making a real difference, this role could be for you We’re searching for caring people to join our Contact Centre teams to support customers from our Lloyds Bank, Bank of Scotland, Halifax...


  • Dunfermline, United Kingdom Macklin Motors Full time

    **Macklin Motors Renault Dunfermline!** Here at **Macklin Motors Renault Dunfermline**, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. We are offering a £27,500 basic salary...


  • Dunfermline, United Kingdom Yoke for CWS (AMS) Full time

    **Customer Service Advisor - Dunfermline** - Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you’re making a real difference, this role could be for you._ **Location**: Pitreavie Business Park, Queensferry Road, KY99 4BS *Opportunity for hybrid working after a 3-month period **Start...


  • Dunfermline, United Kingdom Yoke for CWS (AMS) Full time

    **Customer Service Advisor - Dunfermline** - Lloyds Banking Group is committed to their purpose of helping Britain prosper. If you want the opportunity to know you’re making a real difference, this role could be for you._ **Location**: Pitreavie Business Park, Queensferry Road, KY99 4BS *Opportunity for hybrid working after a 3-month period **Start...