Senior Operational Excellence Practitioner

6 months ago

Morecambe, United Kingdom AXA UK Full time

**About the role**:
It's an exciting time to join the Operational Excellence Team here at AXA UK where we've an opportunity for an individual to join the team as an Operational Excellence Practitioner. Reporting into the Head of Operational Excellence, you'll work with business areas across AXA UK & Ireland to solve business problems, define and analyse the current state, leading to the design and delivery of measurable improvements

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, such as part-time or condensed hours, which you can discuss with Talent Acquisition.

**What you'll be doing**:

- Utilise continuous improvement techniques to identify waste and root causes of inefficiency to create an approach covering problem statements, scope, value, and business relevance and opportunity
- Build and maintain good business knowledge and stakeholder relationships across the business
- Lead workshops and coordinate idea generation methods to identify, consider and prioritise options to address current issues
- Act as a business advocate to ensure change plans and activity meets business needs
- Collate relevant data, leading to analysis and fact-based decision making through DMAIC methodology
- Support in the building of continuous improvement capability across various AXA insurance business areas, mentor new trainees and support individuals' project delivery
- Provide advice and support to the business area on implementation and approach
- Own the problem or opportunity from pre-define through to embedding the solution

**About you**:
**What we’re looking for**:

- Lean Sigma Green Belt / Lean Practitioner accredited
- Proven analytical techniques and quantitative skills
- Good decision-making ability
- Facilitation and influencing skills
- Proficient use of MS office and Sigma XL/Minitab analytical software
- Awareness of Project Management disciplines and the end-to-end project lifecycle
- Excellent customer focus

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

**What we offer**:
At AXA UK, we’re appreciative of the people who work for us, and our rewards package is reviewed regularly to reflect that. You can expect to receive:

- Competitive annual salary of up to £48,000 dependent on experience
- Annual company & performance-based bonus
- Contributory pension scheme (up to 12% employer contributions)
- Life Assurance (up to 10 x annual salary)
- 25 days annual leave plus Bank Holidays
- Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
- AXA employee discounts
- Gym benefits

LI-Hybrid

**About AXA**:
With a presence in over 60 countries, and 165,000 employees serving the needs of 107 million customers, AXA is big.

But never too big to care for every single person who works here. So when you join us, we promise to put our collective might behind you and your career.

You’ll work in an open and supportive environment where you’ll be developed, challenged and encouraged to move around to achieve even bigger and better things - nationally and internationally. You’ll learn directly from senior leaders, from the best in our business. And you’ll enjoy real responsibility, really early on.

Every large company today talks about supporting diversity and inclusion. But at AXA UK, these values form an integral part of everything we do. For us, it’s about bringing together the best talent, helping people to realise their full potential by being 100% themselves at work and delivering outstanding service to everyone - regardless of difference.

AXA UK Support Functions power AXA’s three customer-facing business units, providing the infrastructure, support and expertise to ensure our customers can always count on us. Whether you’ve got heaps of experience and qualifications behind you, or you’re just starting out, we’ll give you the support and opportunities to help you grow and develop with confidence.

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