Field Monitoring Officer

7 months ago


Belfast, United Kingdom G4S Full time

Location: Belfast, United Kingdom | Salary: £12.02 hourly | Posted: 7 Jan 2021 | Business Unit: UK Secure Solutions | Region / Division: UK & Ireland | Contracted Hours: Full-time | Employee Status: Permanent | Reference: 9397
- Do you like working with people?- Enjoy thinking on your feet, using your initiative and taking
- responsibility for your actions?- Are you a problem solver, who's motivated and looking for a new challenge?G4S Electronic Monitoring Service is contracted by the Department Of Justice to provide electronic monitoring services across Northern Ireland.- Electronic monitoring technology is used to deter individuals from breaking their curfews and places a greater emphasis on rehabilitation, helping to ensure public safety across the country, while addressing the growing concerns about overcrowding in prisons. We're currently looking to expand our team of Field Monitoring Officers.Our Field Monitoring Officer role involves going into the homes of those on curfew, whether that's alone or alongside a colleague.- It'll then be your responsibility to install, collaborate and decommission monitoring equipment, so that the person on curfew can be detected within the
- boundaries of their property.- You'll check and clean equipment when it's issued and on collection, and quarantine any equipment which needs to be held for evidence.-
- As you need to travel regularly and continuously throughout your shift, we'll provide you with a company vehicle.- You'll keep track of equipment and make sure you complete paperwork in a timely and accurate manner.- Following standard operational procedures, you'll ensure contract compliance is maintained always.- You'll also help with ad-hoc duties and take part in meetings with both your team and your line manager.Occasionally, you might also need to attend court, but this is rare.Full training is provided and the role comes with a good salary; benefits package. You should hold a full driving licence and possess a high-level of customer focus. Full training will be provided.Applicants should meet the following criteria:
- Full UK Driving License.
- Strong customer service skills.
- Able and available to work between the hours of 5pm to 3am on a rota basis (shifts are usually 5pm-3am / 6pm-4am)
- Excellent communication and interpersonal skills.
- Responsibilities include:
- Provide a customer focused approach always.
- Fully investigate any incidents that may occur during curfew order period.
- Complete all paperwork in a timely and accurate manner.
- Liaise with our Monitoring Control Centre over any breaches of the curfew order.
- Ensure all standard operational procedures are adhered to and contract compliance is maintained at all times.
- Attend court as required.
- Responsible for the care of any additional equipment such as PDA, Sat Nav and Hand Held Digital Units needed for effective job performance.
- Attendance at management meetings when necessary


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