Field Officer Liaison
3 days ago
Job Overview:
We are seeking a highly skilled Field and Volunteer Officer to join our team at ENGINEERINGUK in Belfast, United Kingdom. This is a full-time permanent position with a competitive salary of £30,000.
Key Responsibilities:
- Customer Engagement: As a Field Officer, you will visit customers without a TV licence at addresses throughout the Belfast area. You will explain the legislation behind the TV licence, provide information on how to obtain one, and help customers find a payment plan that suits their needs.
- Door-to-Door Visits: You will conduct door-to-door visits to properties where no TV licence is registered. This requires strong interpersonal and communication skills, as well as excellent verbal and written English skills.
- Support and Training: You will receive comprehensive training and ongoing support from our experienced management and coaching team. This includes virtual classroom training and one-on-one training in your working location.
Requirements:
- A full UK driving licence
- Strong interpersonal and communication skills
- Excellent standard of both verbal and written English
- No prior experience in customer service or sales is necessary, but excellent communication skills are essential
Benefits:
- Competitive salary of £30,000
- Company car with personal use or a £3,700 annual car allowance
- 23 days' holiday (rising to 28) with extra leave available for purchase
- A paid day out of the office for volunteering or charity work
- Company matched pension, life assurance, cycle2work scheme, and more
- Access to voluntary benefits, budgeting features, and employee network groups
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