Field Officer Liaison

3 days ago


Belfast, United Kingdom ENGINEERINGUK Full time

Job Overview:

We are seeking a highly skilled Field and Volunteer Officer to join our team at ENGINEERINGUK in Belfast, United Kingdom. This is a full-time permanent position with a competitive salary of £30,000.

Key Responsibilities:

  1. Customer Engagement: As a Field Officer, you will visit customers without a TV licence at addresses throughout the Belfast area. You will explain the legislation behind the TV licence, provide information on how to obtain one, and help customers find a payment plan that suits their needs.
  2. Door-to-Door Visits: You will conduct door-to-door visits to properties where no TV licence is registered. This requires strong interpersonal and communication skills, as well as excellent verbal and written English skills.
  3. Support and Training: You will receive comprehensive training and ongoing support from our experienced management and coaching team. This includes virtual classroom training and one-on-one training in your working location.

Requirements:

  • A full UK driving licence
  • Strong interpersonal and communication skills
  • Excellent standard of both verbal and written English
  • No prior experience in customer service or sales is necessary, but excellent communication skills are essential

Benefits:

  1. Competitive salary of £30,000
  2. Company car with personal use or a £3,700 annual car allowance
  3. 23 days' holiday (rising to 28) with extra leave available for purchase
  4. A paid day out of the office for volunteering or charity work
  5. Company matched pension, life assurance, cycle2work scheme, and more
  6. Access to voluntary benefits, budgeting features, and employee network groups


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