Booking Clerk

6 months ago


Liverpool, United Kingdom Liverpool Women's NHS Foundation Trust Full time

An exciting opportunity has arisen for a Booking Clerk to join the Antenatal Patient Access Centre team at Liverpool Women's Hospital on a 12-month fixed-term basis.

The post holder is responsible for the booking and scheduling of appointments.

A large proportion of the Booking Clerk's role is to be our patients' first point of contact; therefore, a very high standard of customer service skills is required, as an exceptional telephone manner and a calm, understanding and caring nature. Patient Access Centre manages a high volume of calls daily, and the post holder will be required to support the chronological booking and scheduling of clinic appointments.

If you want to embark on a career in the NHS and feel that you meet the criteria in the job description, we want to hear from you

The working hours for the post are Monday to Friday, 8:00 am to 6:00 pm.

Thank you for your interest in this post.

Liverpool Women’s NHS Foundation Trust delivers the highest standards of care for women, babies and families. Each year we deliver over 7,500 babies, carry out over 49,000 gynaecological inpatient and outpatient procedures, care for over 1,000 poorly & preterm newborns, perform around 1,000 IVF cycles and have over 4,000 genetic appointments taking place. We believe that this along with a strong dedication to research & innovation makes us the specialist health provider of choice in Europe for women, babies and families.

We have some of the leading experts in their field, which has been showcased on national TV and news, making our teams famous across the world for professionalism, skill & compassion.

The Trust is constantly innovating and evolving it’s services to provide the most cutting edge and modern care possible. As well as developing services on our current site we have long-term aspirations for the future. We have recently launched a number of new strategies which provide a detailed long-term plan for our services.

Check out why Liverpool Women’s NHS Foundation Trust is a great place to work using the links below:
Please refer to the detailed job description and main responsibilities for this vacancy within the job description attached.


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