Retail Supervisor
2 weeks ago
We are one of the country's leading Self-Storage companies and due to continued growth require a full time Supervisor.
The role of the Supervisor is to ensure that our customers receive a consistently high level of service and will contribute to the overall cleanliness appearance and overall effectiveness of the operation. In the absence of management, you will be required to take responsibility for all store activities.
**Principle Objectives**:
The principle objectives of the role are to guarantee our customers an excellent level of service whilst at the same time ensuring the highest level of sales for the company.
**To achieve this, the Supervisor will**:
Contribute to the achievement of the financial targets of the store.
Respond effectively to the diverse needs of each customer.
Ensure the store presents itself to a high standard of cleanliness and maintenance.
Make sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike.
Comply consistently with all company policies and procedures.
**Main Duties**:
Deal effectively with sales enquiries from customers over the telephone and face to face, advising and selling the range of available services to potential and existing customers.
Maximize every sales enquiry to ensure the store hits its target.
Complete all administrative tasks to ensure compliance with company procedures.
Maintain a clean and tidy store.
In instances of lone working or in the Store Managers absence will take key holder responsibility.
**Person Specification**:
In order to be successful in the position the jobholder will need to demonstrate:
- A good level of written and verbal communication skills
- Ability to speak clearly and demonstrate effective listening skills when communicating with customers face to face or over the phone
- Self-discipline, working within guidelines and procedures whilst being attentive to detail
- Comfortable working in a small team environment and adapt to lone working
**Job Types**: Full-time, Permanent
**Salary**: £20,000.00-£22,000.00 per year
Schedule:
- Day shift
Work Location: One location
Reference ID: JAN 23
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