Supervisor - Retail & Consumer - Leeds

2 weeks ago

Leeds, United Kingdom DAC Beachcroft Full time

Job Introduction
Due to the recent success of the team we are looking to recruit a Supervisor into our Retail & Consumer team on a permanent basis. The team are responsible for handling a wide variety of pre-litigation casualty claims for a large retailer client, the majority of which involve EL/PL personal injury alongside a smaller portfolio of product liability and property damage matters.

At DAC Beachcroft our international and UK teams of lawyers, claims handlers and advisors work with clients across a range of industry sectors and are market-leaders in the insurance, health and real estate industries. Our market leading teams works with large self-insured corporates in a specialist division, CIR.

The team has a progressive approach and a market leading reputation for not simply tackling claims, but also for tracking and analysing behaviours and trends with a view to providing our clients with bespoke strategies and analysis of changing market behaviours.

As well as offering high levels of flexibility and a great work life balance, we offer a well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits) alongside real opportunities for growth and progression. We actively encourage colleagues to make use of our professional funding scheme to complete legal or business qualifications relevant to your role.

There are regular in person and remote social events organised for colleagues at DAC Beachcroft, not to mention the opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities, including volunteering or becoming an ally for one of our inclusion and diversity or business network groups.

Main Responsibilities
Through effective management, supervision and coaching of claims handlers, to be accountable for the following:

- Ensuring files are run pro-actively and effectively to conclusion, with all appropriate deadlines met and procedures followed.
- Ensuring handlers work effectively to meet the needs of the client and commercial requirements of the firm, driving high performance and addressing any performance concerns or conduct issues to include:

- Accurate and timely completion of MI
- Adherence to internal and client SLAs and KPIs
- Instigation of clear case strategies
- Direct line management for a team of claims handlers, including responsibility for overall performance, motivation, training and development through effective supervision and communication and managing any performance concerns or escalations.
- Ensuring any client complaint, emerging risk or compliance issues within a case are identified, addressed and escalated as required
- Ensuring high standards of service and professionalism are delivered to the client at all times
- Previous supervisory and / or team management experience in a similar role is advantageous but not essential
- Extensive experience and knowledge of handling casualty cases with a proven track record of achieving success
- A confident and articulate individual with the ability to communicate effectively at all levels
- Evidence of effective people management skills including the ability to motivate, coach and mentor team members at all levels
- Organised with excellent time management skills in order to be able handle and prioritise multiple demands and deadlines
- Demonstrates alignment with the Firm’s Cultural Principles (Clear, Creative, Determined and Supportive).

  • Head of Consumer Credit

    5 days ago

    Leeds, United Kingdom Page Personnel - UK Full time

    Head of Consumer Credit - Leeds **About Our Client**: Page Group are working with an international retail based business who are looking to appoint a new Head of Consumer Credit who will report into the global board of directors. This role will form part of the senior leadership group and will lead the important programme to implement a new Consumer Credit...

  • Consumer Credit Product Manager

    2 days ago

    Leeds, United Kingdom Page Personnel Secretarial & Business Support Full time

    Lead the implementation of a new Consumer Credit product - Newly created role - Reporting to board level - 3 days in Leeds - 2 from home - £65,000 - £75,000 plus bonus and extensive benefits - Leading international retailer **Client Details** Page Group are pleased to be working with a leading international retail business with offices in the Leeds Area,...

  • Head of Consumer Credit

    2 days ago

    Leeds, United Kingdom Page Personnel Secretarial & Business Support Full time

    Head of Consumer Credit - Responsible for all Consumer Credit activities across the international group - £65,000 - £75,000 - Lead a prgoramme of work to launch a new Consumer Credit product - 3 days in Leeds - 2 from homes **Client Details** Page Group are working with an international retail based business who are looking to appoint a new Head of...

  • Consumer Insights Coordinator

    18 hours ago

    Leeds, United Kingdom Gibbs Hybrid Full time

    **Consumer Insights Coordinator - Leeds - PAYE** Gibbs Hybrid is looking for an accomplished Consumer Insights Coordinator for an initial 12-month FTC role, based in Leeds 2-3 days a week, with 2 days WFH. We are looking for a purpose-driven individual with a passion for learning, innovating, market researchand data analysis. Someone who loves data and can...

  • Store Supervisor

    1 day ago

    Leeds, United Kingdom Footasylum Full time

    **Description** We are hiring for **Full-Time** **Store Supervisor's** to join one of our exciting Stores based in Leeds City Centre. There’s an established team in place, and you will be working directly with them to help create the best Customer shopping experience possible. Footasylum is a business that believes in our front-end Retail staff. The...

  • Cover Supervisor

    1 day ago

    Leeds, United Kingdom Leeds Supply Service Full time

    Leeds Supply Service are seeking experienced Cover Supervisors to work in a variety of schools across the Leeds area. These roles are to support in mainstream school and in SEND units, delivering classes and supporting small groups in their learning. You will ideally have a qualification or work background in education and be confident leading a...

  • Claims Handler

    19 hours ago

    Leeds, United Kingdom DAC Beachcroft Full time

    Job Introduction Due to the recent success of the team we are looking to recruit to a Claims Handler into our Retail & Consumer team on a permanent basis. At DAC Beachcroft our international and UK teams of lawyers, claims handlers and advisors work with clients across a range of industry sectors and are market-leaders in the insurance, health and real...

  • Claims Handler

    19 hours ago

    Leeds, United Kingdom DAC Beachcroft Full time

    Job Introduction Due to the recent success of the team we are looking to recruit to a Claims Handler into our Retail & Consumer team on a permanent basis. At DAC Beachcroft our international and UK teams of lawyers, claims handlers and advisors work with clients across a range of industry sectors and are market-leaders in the insurance, health and real...

  • Claims Handler

    2 weeks ago

    Leeds, United Kingdom DAC Beachcroft Full time

    Job Introduction Due to the recent success of the team we are looking to recruit to a Claims Handler into our Retail & Consumer team on a permanent basis. At DAC Beachcroft our international and UK teams of lawyers, claims handlers and advisors work with clients across a range of industry sectors and are market-leaders in the insurance, health and real...

  • Retail Supervisor

    7 days ago

    Leeds, United Kingdom FOOTASYLUM Full time

    We are hiring for a Full-Time Store Supervisor to join one of our exciting stores based at White Rose, Leeds . There's an established team in place, and you will be working directly with them to help create the best customer shopping experience possible. Footasylum is a business that believes in our front-end retail staff. The primary function of a...

  • Administration Supervisor

    7 days ago

    Leeds, United Kingdom Leeds City Council Full time

    Administration Supervisor - Grade C3 **Internal vacancy. Applications will only be considered from existing Leeds City Council employees.** **About the BAS** Are you interested in an opportunity to join Leeds City Council and begin a career in Administration? This opportunity is to join our Business Administration Service which provides administration...

  • Groundworks Supervisor

    19 hours ago

    Leeds, United Kingdom Caval Full time

    **Location****: - Leeds, West Yorkshire, England**Salary****: - £23-£25 per hour**Contract****: - Contract- 03/05/2023The Company A family-owned Main Contractor whose portfolio stretches the length and width of the United Kingdom across many different sectors including commercial, industrial and retail. They have a track record of taking on challenging...

  • Contract Supervisor

    4 days ago

    Leeds, United Kingdom Pick for Britain Full time

    Contract Supervisor – Leeds Maxim Facilities Management is one of the fastest growing independent facilities management companies in the UK. This position gives you the opportunity to become Part of Our Team, delivering services contracts for various sectors around Leeds and its surrounding area's. A company vehicle along with a Fuel Card, Ipad &...

  • Summer Retail Assistants

    Found in: beBee jobs GB - 1 week ago

    Leeds, Leeds, United Kingdom Leeds University Union Full time

    £11.44 per hourPart time - 16 hours per week, fixed term contract ending 28 September 2024 Closing Date: 9am Wednesday 1 May 2024Job ref: 26/24Leeds University Union (LUU) runs two busy exciting retail units, Gear and Union shop. Gear is our branded clothing and merchandise store. Union shop is our go to store for all stationery needs along with greetings...

  • Catering Operations Manager

    7 days ago

    Leeds, United Kingdom University of Leeds Full time

    We are open to discussing flexible working arrangements. Are you an experienced Operations Manager with a multi-site retail background, looking for a new challenge? Do you have a proven track record of driving income, operational efficiency and continuous improvement? Would you like to join our ambitious team and work flexibly across the retail catering...

  • Claims Handler

    1 week ago

    Leeds, United Kingdom DAC Beachcroft Full time

    Job Introduction Due to the recent success of the team we are looking to recruit to a Claims Handler into our Retail & Consumer team on a permanent basis. At DAC Beachcroft our international and UK teams of lawyers, claims handlers and advisors work with clients across a range of industry sectors and are market-leaders in the insurance, health and real...

  • Summer Retail Assistant

    Found in: Talent UK C2 - 2 weeks ago

    Leeds, United Kingdom Leeds University Union Full time

    £. per hour Part time - hours per week, fixed term contract ending September 4 Closing Date: 9am Wednesday 1 May 4 Job ref: / Leeds University Union (LUU) runs two busy exciting retail units, Gear and Union shop. Gear is our branded clothing and merchandise store. Union shop is our go to store for all stationery needs along with greetings cards...

  • Catering Supervisors- Old Bar

    19 hours ago

    Leeds, United Kingdom Leeds University Union Full time

    **£12.19 per hour** **Part time - 12 hours per week, term time only** **Closing Date: 9am Tuesday 9 April 2024** **Job ref: RR23/24** **Multiple roles available** Leeds University Union (LUU) is a charity that helps over 38,000 students **Love their time at Leeds**. Located at the heart of campus, the Union is a space to meet people, make new friends and...

  • Contract Supervisor – Leeds

    Found in: Talent UK C2 - 1 week ago

    Leeds, United Kingdom Maxim Facilities Management Ltd Full time

    Contract Supervisor - LeedsMaxim Facilities Management is one of the fastest growing independent facilities management companies in the UK.This position gives you the opportunity to become Part of Our Team, delivering services contracts for various sectors around Leeds and its surrounding area's. A company vehicle along with a Fuel Card, Ipad & Phone will be...

  • Store Supervisor

    7 days ago

    Leeds, United Kingdom FOOTASYLUM Full time

    Description We are hiring for a Full-Time Store Supervisor to join one of our exciting stores based at White Rose, Leeds . There's an established team in place, and you will be working directly with them to help create the best customer shopping experience possible. Footasylum is a business that believes in our front-end retail staff. The primary...