Administrator for a Busy Plumbing Firm

4 weeks ago


Twickenham, United Kingdom Frank Finn Full time

At Frank Finn Plumbing, we are seeking a proactive full time Administrator to join our small established business based in Twickenham.

The position will be predominately based in Twickenham, however remote working may be available one day a week.

**The Role**

Duties include, but are not limited to:

- Creating and issuing quotes, following up as necessary
- Ensuring invoices are issued and followed up as necessary
- Organising the schedules for the Engineers
- Ordering parts for jobs and office supplies
- Maintaining the Company’s systems (training provided)
- Issuing documents to customers/clients
- Providing the Managing Director with profit reports
- Managing the MCS process
- Working alongside the other Administrators as a cohesive team
- Covering the other Administrators during leave and absence
- Ensuring the smooth running of the Twickenham office
- Maintaining the office procedures
- Auditing the Company systems to ensure jobs are allocated correctly and recurring jobs are updated
- Experience of working within a small but busy office environment
- Working within the trade industry would be desirable
- Outstanding customer service and communication skills
- Able to communicate with people both remotely and in-person
- Outstanding organisational skills with the capability to manage, multi-task and prioritise workload efficiently
- A good work ethic and positive, can-do attitude
- Able to solve problems using your own initiative
- Ability to work on your own as well as part of a team
- Proficient IT skills including a good working knowledge of the Microsoft Office packages


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