Business Support Officer

2 weeks ago


Twickenham, United Kingdom Deekay Technical Full time

This role is pivotal in the smooth running of our events but also in the day to day administration of our facilities.

The role will provide support with the day to day running of our training centre, ensuring our training, meetings and conferences are supported to the highest service standards and liaise with a range of professionals both internal to the team and external.

The post holder will have excellent verbal and written communication skills to undertake the range of activities required to be successful within this role.

Working with the L&D Business Partner the role will take a proactive approach to event management and have good organisational skills to be able to juggle changing priorities in a busy service area.

This role will provide administrative support to a range of L&D activities and will work with colleagues across the service to promote the workforce development service.
- Experience of working in a business support capacity, providing a wide range of administrative support
- Good customer service skills - experience of interacting with internal and external customers, including routine enquiries from members of the public, which could be face to face, receiving and responding to incoming communication
- Able to react tactfully and sympathetically to requests from customers and to remain calm under pressure
- Experience of keeping basic records, both manual and electronic, including confidential records, filing documents accurately recording information and archiving files and in a standard format, good with spreadsheets
- Some knowledge of how to collate statistical information and reports in line with agreed plans
- Comfortable with financial administration
- Experience of Microsoft Excel, Google Drive and Google suite
- Some project management support experience - updating project plans, research and organising communications

Rate: £16 Umbrella

**Job Types**: Full-time, Temporary contract
Contract length: 3 months

**Salary**: £16.00 per hour

Schedule:

- Monday to Friday

**Experience**:

- business support: 1 year (preferred)
- local authority: 1 year (preferred)

Work Location: In person



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