Donation Centre Assistant

4 weeks ago


Hereford, United Kingdom St Michael's Hospice Full time

About UsSt Michael's Hospice is nestled in the stunning Herefordshire countryside, in a state-of-the-art facility. We offer a competitive salary and benefits package, a transferrable NHS pension or you can enrol onto our own Hospice pension. We have a Life Assurance, and we offer a superb working environment and facilities, generous study leave allowance, discounts with local suppliers, individualised training needs analysis, advanced communication skills training, employee counselling service, free tea & coffee, a friendly & welcoming work environment, 30 days annual leave, plus bank holidays.

We are one of the top 100 best not for profit organisations to work for and have been caring to make a difference, to patients living with a terminal illness and their families, across Herefordshire and beyond for nearly 40 years.
About the jobWe are looking for an enthusiastic, friendly individual to join our retail team as a Donation Centre Assistant. This is a customer focused role working with the Retail and warehouse teams to ensure the Whitestone retail, donation centre and distribution site is open when advertised.

The main responsibilities will be to assist in the donation, sorting and distribution area, accepting donations from the public and sorting items ready for recycling, sale or upcycling. There will also be a responsibility by any individual in this position to ensure Health and Safety standards are upheld at all times.Job Description and Person SpecificationJob Description and Person Specification    

Job Title: Donation Centre Assistant   

Hours: 37.5 hours - Flexible rota over 7 days
- weekend work required  

Spinal Point Range:  4

Departments: Income Generation
- Retail

Location: Unit 14 Whitestone Business Park, Hereford or occasional requirement to work at St Michael’s head office at Bartestree or at other retail units across Herefordshire.     

Reports to: Warehouse and Distribution Manager

Job Purpose: 
To work with the Retail and warehouse teams to ensure the Whitestone retail, donation centre and distribution site is open when advertised.

To assist in the donation, sorting and distribution centre. Accepting donations from the public and sorting items ready for recycling, sale or upcycling.

To ensure Health and Safety standards are upheld at all times


Key Responsibilities: 
To assist the public in welcoming them to the Whitestone site to donate items, ensuring a friendly and professional service, showing gratitude, helping to carry/move items from the donor’s vehicle where required, and ensuring data is captured for gift aid and future contact.

To capture accurately donor information, including all contact details and gift aid declarations

To assist in ‘first sort’ of donated items and remove unsaleable items to recycling or disposal

If requested drive a hospice vehicle to distribute stock

On occasion to accept deliveries on site

Help maintain outdoor areas in bad weather assisting with the clearing of paths for snow and ice before the public arrive on site.

To assist with the daily opening and/or closing of identified sites, including locking up, setting of alarms and carrying out checks

Work with the team to keep the donation centre clean and tidy

To work within the requirements of Health and Safety Legislation.

Pay: £23,464.00 per year

**Benefits**:

- Discounted or free food
- On-site parking

Schedule:

- Day shift
- Weekend availability

Work Location: In person



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