Operations Support Assistant

6 months ago


Hereford, United Kingdom Halo Leisure Full time

**Operations Support Assistant - Hereford Leisure Centre, part time, £12.48 per hour**

Scope - Today, tomorrow, this week, next week and next month.

**Main Purpose - **Support the management team to ensure the centre/allocated area of business operation support tasks run smoothly.

**Outcomes -**
- Support the management team to ensure the full implementation of all relevant business support processes and systems (internal or external systems) within the allocated area of business operation.
- Note take, minute, agenda planning and diary management support for the management team within the allocated area of business operation.
- Support forecasting process and record keeping of income and expenditure against budget, including returns to external funders on behalf of allocated areas of business operation.
- Point of contact for telephone enquiries, post, stationery orders,purchase order raising, invoice processing, and petty cash management as required for allocated areas of business operation.
- Authorise working hours of team members as delegated by members of the management team for allocated areas of business operation.
- Pitch in as needed to help out the centre, operations, your manager and the wider Halo team.
- Promote our values and expectations.
- Plan your tasks, deliver great service standards.
- Support your colleagues.
- Commit to your own development.
- Take part in company training programmes.
- Provide feedback so we can continuously improve.
- Respect the privacy rights of customers and colleagues.
- Take responsibility for your performance.
- Take an active interest in the company and your centre.
- Follow company policies, procedures and systems.
- Follow the emergency response plan.
- This job description covers the main duties and responsibilities of the job. Other activities commensurate with this job description may from time to time be undertaken by the job holder._

**Person specification**
- Qualified in or willing to work towards minute taking qualifications, Business Administration or Business support qualification, GCSE grade C or equivalent in English and Maths_
- Self Management.
- Teamwork.
- Relationship building.
- Experience of diary management.
- Experience of minute taking for meetings and agenda planning.
- Experience of dealing with confidential and sensitive information.
- Experience of dealing with multiple business support systems.
- Ability to communicate to all levels of team members.
- Experience of providing one-to-one and team support to managers.
- Accurate note taking skills.
- Ability to effectively prioritise workload and multi-task.
- Proactive and able to use initiative to take decisions.
- Understanding the need for professional confidentiality.
- Experience with meeting deadlines.
- Determination to succeed, enthusiasm and commitment.
- Ability to work on own initiative/with mínimal supervision.
- Commitment to own and others personal and professional development.

What we will offer:

- Pension scheme (with an option to upgrade).
- FREE Halo Active membership and discounted prices for your family.
- Occupational Health and Wellbeing Services.
- Full training and development.
- Cycle to work Scheme.
- Flu vaccination.
- Access to a range of family friendly leave policies.
- Career breaks.
- Cash back and rewards.
- 10% discount on retail in Halo centres.
- Discounted Halo Cafe purchases.
- Long service anniversaries
- Enhanced Occupational Maternity Pay



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