Compliance and Operations Assistant

18 hours ago


Hereford, Herefordshire, United Kingdom Riverside Training Full time

As a Compliance and Operations Assistant at Riverside Training, you will play a vital role in supporting our team's operational functions. This includes ensuring compliance with regulatory standards, managing learner information, and providing administrative support to our Learning & Development Coaches.

Key Responsibilities:
  • Compliance Checks: Conduct regular checks to ensure all compliance requirements are met for learner sign-ups.
  • Invigilation: Prepare for and conduct examination invigilation in line with company policies, maintaining a secure and fair testing environment.
  • Certification: Oversee the claiming and distribution of learner certificates, ensuring they are sent to the correct address.
  • Audit Preparation: Assist in the preparation and collation of paperwork required for external audits, adhering to regulatory standards.
  • Administrative Support: Provide administrative support to assigned Learning & Development Coaches, enhancing their effectiveness and efficiency.
  • Telephone Management: Answer telephone calls on behalf of the company, conveying messages clearly and professionally via email or Teams.
  • Office Organisation: Support office organisation tasks, including room preparation, ordering catering, stationery, and janitorial supplies.
  • Filing Systems: Maintain accurate and efficient physical and electronic office filing systems.
  • Professional Development: Engage in staff development opportunities and participate in continuous professional development activities.
  • Policy Adherence: Work in alignment with company policies and procedures.
Safeguarding Commitment:

Our safeguarding commitment at Riverside Training is a top priority, with robust recruitment practices and comprehensive induction training in Safeguarding and Prevent, regularly updated.

Working Hours and Salary:

This full-time role offers a competitive salary of £26,000 per annum, increasing to £29,000 after 2 years. You will also receive 28 days annual leave (plus bank holidays), increasing to 30 days after 2 years.



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