Transport Operations Coordinator

5 days ago

Hereford, Herefordshire, United Kingdom Gregory Distribution Full time

Job Title: Transport Planner Operator

Job Summary:

We are seeking a skilled Transport Planner Operator to join our team at Gregory Distribution. As a key member of our transport team, you will be responsible for planning and coordinating the activities of our transport operation, ensuring the smooth running of our fleet and meeting our customer service levels.

Key Responsibilities:

  • Assist the Transport Manager in managing and motivating the transport team to achieve maximum performance in terms of commercial contract efficiency, profit, and client service levels.
  • Plan and organize the activities of the Transport Operation, including the transition between customers' peak and off-peak activity periods.
  • Provide leadership of day-to-day transport issues, including dispatch debrief with drivers, vehicles, and work in progress.
  • Work closely with our customers to ensure the smooth running of the operation as a whole.
  • Manage and debrief drivers.
  • Maximize the use of resources within the operation by utilizing assets to the full and planning ahead.
  • Provide regular reports to the Transport Manager on customer-related and other relevant matters, making recommendations where relevant.
  • Monitor and audit Health and Safety.
  • Answer all queries via email, phone, and face-to-face in a timely manner.
  • Assist in the production of KPIs and daily statistics POD emailing.
  • Assist with compliance planning in line with company procedure.
  • Provide direct assistance and support for breakdowns.
  • Promote and maintain positive relationships with colleagues and offer support and assistance in your role as a team member.

Requirements:

  • Previous experience of working within the Transport Warehouse and logistics industry.
  • Good understanding of legal compliance, driver's hours, and WTDs.
  • Leadership skills.
  • Track record of leading successful change.
  • Proven experience in customer relationship management.
  • Ability to present to senior key contacts within the business and to the customer.
  • Excellent communication skills, both verbal and written.
  • Excellent communication and stakeholder engagement skills.
  • IT literate, including MS Office. Strong analytic ability in reviewing data and reports.

Why Gregory Distribution?

  • Salary for Transport Planner Operator is between £30,000pa - £35,000pa, depending on experience.
  • Working hours: 06:00hrs to 18:00hrs, based on 4on 4off rota.
  • Additional holiday purchasing scheme.
  • Retail discounts with Hapi.
  • Retail Trust Wellbeing Support.
  • Opportunity to develop your career within an expanding business.
  • Excellent holiday allowance and company benefits.
  • Life assurance, pension, and sickness scheme.
  • Christmas Savings Club.
  • Black Circle Tyre discount.
  • Leading industry qualifications.
  • Mobile phone discounts.
  • Free Uniform.
  • Strong culture of teamwork.

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