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Head of Community
4 weeks ago
Hybrid Based role in Nottingham
**The role**
**Main areas of responsibility**
- Manage the Community Team to support, engage and delight the Affinity Community
- Lead the line on the community growth, engagement and retention strategy
- Maximise the engagement of our community by using data to inform the content plans and campaigns.
- Ensue that all creative content campaigns are measurable against our key results and able to achieve our objectives.
- Collaborate with the other teams to contribute towards community communications such as AMA sessions.
- Work with the creative, digital, customer service and product experts to ensure we have a consistent, data driven tone of voice across all channels and communications.
**Requirements**:
- Proven experience at managing large communities, ideally centred around a digital product suite such as games or software
- Experience of growing large online communities and running global and localised campaigns
- Multi-lingual experience preferred
- Creative industry experience would be a significant advantage
- Excellent mentor and coach to people
- Proactive self-starter able to work under tight deadlines
- Data driven and analytical approach to budgets, targeting and segmentation
- Creative development of acquisition tactics
- Excellent written and verbal communication skills
- Collaborative and team orientated
- Objective driven, focused, purposeful and deliberate
- Technical skills in all leading analytics, advertising, data visualisation and reporting tools.
**Job Types**: Full-time, Permanent
Pay: £60,000.00-£70,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Nottingham
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