Outbound Customer Service Advisor

1 month ago


Liverpool, United Kingdom RECRUIT RIGHT Full time

We are recruiting on behalf of our client who is a leading provider of insurance services in the industry. They ourselves on delivering exceptional customer service to their clients, and their Claims Department is at the forefront of that effort. We are recruiting Outbound Customer Service Advisors to join their Claims Department team.

As an Outbound Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients who have recently submitted a claim. Your primary responsibility will be to reach out to these clients via phone to provide them with updates on their claims and to answer any questions they may have. You will also be responsible for documenting each interaction in our customer service system to ensure accurate record-keeping.

**Job Types**: Full-time, Permanent

**Salary**: £19,048.00 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Liverpool: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: One location

Reference ID: OJDCAR



  • Liverpool, United Kingdom RECRUIT RIGHT Full time

    We are currently seeking an Outbound Claims Customer Service Advisor to join our client's team. As an Outbound Claims Customer Service Advisor, you will be responsible for contacting customers to process their insurance claims and provide exceptional customer service. These are warm calls as the customer has made the initial Query and your role would be to...


  • Liverpool, United Kingdom RECRUIT RIGHT Full time

    We are currently seeking an Outbound Claims Customer Service Advisor to join our client's team. As an Outbound Claims Customer Service Advisor, you will be responsible for contacting customers to process their legal claims and provide exceptional customer service. These are warm calls as the customer has made the initial Query and your role would be to take...


  • Liverpool, United Kingdom Recruit Right Full time

    **Job Title**:Outbound Customer Service Advisor **Location**: Liverpool City Centre **Salary**: £20120 **THIS IS NOT A REMOTE ROLE** We currently have some exciting opportunities to work with our client in Liverpool City Centre as an Outbound Customer Service Advisor. These roles are permanent roles within a successful and thriving organisation with a...


  • Liverpool, United Kingdom Recruit Right Full time

    **Salary: £20,120.00** **Hours of Work: 37 hours** **Job purpose**: **This role for Outbound Customer Service Advisor includes a training period of 4-6 weeks. Training will be 09:00 - 17:30 Monday to Friday based in our Liverpool City Centre Office. Following the training period, you will move onto your contracted shift pattern which will be discussed at...


  • Liverpool, United Kingdom Carpenters Full time

    **Salary**:£20,120.00 **Hours of Work**: 37 hours Mon - Sat: 08.00 - 20.00 Sun: 09.00 - 18.00 Shift rotation Lates: 1 week in 4 Weekends: 1 week in 4 **Job Purpose**: - This role includes a training period of 4-6 weeks. Training will be 09:00 - 17:30 Monday to Friday based in our Tithebarn Street Office. Following the training period, you will move...


  • Liverpool, United Kingdom Search Consultancy Full time

    Outbound Customer Advisor Location: Liverpool City Centre Contract: Full time, Permanent 37 hours per week Shift patterns: Monday - Sunday 7am-8pm (Shift rotation) My client based in Liverpool City Centre are looking to recruit a number of enthusiastic Customer Service Advisors to join their expanding team. The role is paying a starting basic salary of...


  • Liverpool, United Kingdom Recruit Right Full time

    **Customer Service Advisor** **Salary £20,000 plus excellent benefits** **Liverpool** Our new client are now looking to recruit a new team of Outbound Customer Service Advisors as the business grows. This role will be the first point of contact for the customer base to resolve issues and support with the best customer service. **Key responsibilities...


  • Liverpool, United Kingdom RECRUIT RIGHT Full time

    **Key Responsibilities For Outbound Customer Service Advisor**: - Taking calls from clients who need to provide information about their situation and provide updates on the status of their claim. - Assisting clients with the claims process by explaining policy terms, answering questions, and providing guidance on next steps. - Documenting customer...


  • Liverpool, United Kingdom Elizabeth Michael Associates Full time

    Are you looking to work from home?_ - Do you have 12 months consecutive sales experience in a targeted environment?_ **Customer Sales Advisor - Sky Outbound** **Location: Nationwide. 100% Remote working from home.** **Competitive salary: £22,000 per year, plus OTE bonus £6,000 per annum and Free Sky TV!** **Contract: Permanent, full time 37.5 hours per...


  • Liverpool, United Kingdom Search Full time

    HybridLiverpool City CentreMonday - Friday 9am - 5pm£23,000My well established Liverpool City Centre based client is looking to recruit Customer Service Advisors on a hybrid basis, working on a 50/50 home and office model. Within the role you will be acting as the first point of contact for Customers, taking inbound calls and making follow up outbound...


  • Liverpool, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Customer Service Advisor** **£21,000 basic salary plus team bonus (up to £250 per month)** **Speke** **Permanent** **Monday to Friday 8:45am to 5:00pm** An opportunity has arisen for a Customer Service Advisor to join our client in the Speke area. Day to day you will be response for all elements of sales support, service and...


  • Liverpool, United Kingdom Time Recruitment Full time

    Liverpool City Centre Customer Service Advisor £20,000-£22,000 basic with monthly team bonus Onsite parking We are working with a specialist Taxi Insurance Brokerage who are industry leaders, they maintain a customer centric and personalized approach to their growing client base. With excellent scores on FEEFO and almost 40 years sector specific knowledge,...


  • Liverpool, United Kingdom Slater Gordon Full time

    This is an office based role and the hours are Monday to Friday, 8.00am - 4.30pm/9.00am - 5.30pm The Customer Specialist Advisor will work within our Customer Advice function servicing and taking accountability for our specialist customer enquiries including but not limited to Serious Injury, Clinical Negligence and Union members. The Customer Specialist...


  • Liverpool, United Kingdom Olleco Full time

    **Customer Service Advisor** **Liverpool, Merseyside** **£23,400 basic per annum (up to £4k bonus plus uncapped commission structure) - Benefits include Pension, BUPA Medical Cash Plan, Life Assurance, 22 Days’ Holiday (rising with service), Enhanced Maternity / Paternity pay after qualifying service.** We are recruiting for an office based Customer...


  • Liverpool, United Kingdom Webrecruit Full time

    Liverpool, L20 8PD £23,340 basic per annum (up to £4k bonus plus uncapped commission structure) - Benefits include pension, BUPA medical cash plan, life assurance, 22 days’ holiday (rising with service), enhanced maternity / paternity pay after qualifying service. We are recruiting for an office-based Customer Service Advisor to join a friendly, focused...


  • Liverpool, United Kingdom G2 Legal Limited Full time

    A Customer Service Advisor is required to join a leading law firm based in Liverpool City Centre on a part time basis working evenings and weekends. Previous customer service experience is required, this can be from a retail, professional services or hospitalitybackground. This is an excellent opportunity to join a growing law firm who will offer full...


  • Liverpool, United Kingdom Search Full time €23,000

    Hybrid Liverpool City Centre Monday - Friday 9am - 5pm £23,000 My well established Liverpool City Centre based client is looking to recruit Customer Service Advisors on a hybrid basis, working on a 50/50 home and office model. Within the role you will be acting as the first point of contact for Customers, taking inbound calls and making follow up outbound...


  • Liverpool, United Kingdom Search Full time €23,000

    Hybrid Liverpool City Centre Monday - Friday 9am - 5pm £23,000 My well established Liverpool City Centre based client is looking to recruit Customer Service Advisors on a hybrid basis, working on a 50/50 home and office model. Within the role you will be acting as the first point of contact for Customers, taking inbound calls and making follow up outbound...


  • Liverpool, United Kingdom Olleco Full time

    Liverpool, L20 8PD - £23,340 basic per annum (up to £4k bonus plus uncapped commission structure) - Benefits include pension, BUPA medical cash plan, life assurance, 22 days’ holiday (rising with service), enhanced maternity / paternity pay after qualifying service. **Location** - Liverpool **Job Sector** - Customer Service **Salary** - £23,340 basic...


  • Liverpool, United Kingdom ESE Group Full time

    Due to the growth of the business we’re looking for a Customer Service Advisors to join our growing Customer Service Team. ★ Liaising with ESE Solar customers through Inbound and Outbound Calls ★ Reporting to management ★ Renewable energy sector experience an advantage, but not essential, as full training will be given ★ 28 days paid holidays a...