Customer Service Support Officer

4 weeks ago


Bournemouth, United Kingdom BCP Council Full time

The Customer Service Support Officer will provide administrative support to the Customer Service Team and Operations Team, facing housing enquiries. The role requires an organised individual who can manage their time effectively to ensure efficient processing of a range of administrative tasks and effective communication across teams.

You will build and sustain professional relationships with a range of stakeholders across the business to ensure that processes are working efficiently, and that BCP Homes standards are being maintained.

As a result of the creation of BCP Council in 2019, we are working on simplifying our terms and conditions of service and will be creating a single pay structure which is to be applicable for all employees. It is important to us that we offer benefits that our colleagues value as part of their total employment package and we are reviewing these to make sure we have it right. We are in the process of establishing a timescale for implementation and colleagues joining us will be included in these changes. Expected to be in place 2024.



  • Bournemouth, United Kingdom iWork Recruitment Limited Full time

    Contract to start on 11-09-23 until 31-12-23 with a possible extension. Remote working available **Job Overview** To handle customer enquiries as a first point of contact, to ensure that customers receive an excellent customer service. The role will operate as part of a team, working within defined procedures and protocols to deliver a consistent and...


  • Bournemouth, United Kingdom Oyster Recruitment Full time

    Our client, a well established and leading fintech company based in the Poole area is recruiting for a Customer Service SupportAdviser. This roletodeliver excellent front line support to their customers for financial software support and offer outstanding customer solutions. This is an exciting time to join their team and to learn the capabilities of their...


  • Bournemouth, United Kingdom Children and Family Court Advisory and Support Service Full time

    **Details**: **Reference number**: - 342523**Salary**: - £21,735 - £23,815**Job grade**: - Administrative Assistant**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support - Commercial**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to...


  • Bournemouth, United Kingdom Hays Full time

    Temporary Customer service position in Bournemouth/Christchurch with hybrid working Your new company We are working alongside a local authority located in the heart of Bournemouth and Christchurch, committed to servicing the needs of the local community. They pride themselves on our dedicated Customer Service team, who work tirelessly to ensure the needs of...


  • Bournemouth, United Kingdom HAYS Full time

    Temporary Customer service position in Bournemouth/Christchurch with hybrid working Your new company We are working alongside a local authority located in the heart of Bournemouth and Christchurch, committed to servicing the needs of the local community. They pride themselves on our dedicated Customer Service team, who work tirelessly to ensure the needs...


  • Bournemouth, United Kingdom Hays Social Care Full time

    Your new company We are working alongside a local authority located in the heart of Bournemouth and Christchurch, committed to servicing the needs of the local community. They pride themselves on our dedicated Customer Service team, who work tirelessly to ensure the needs of our community are met. Your new role As a Customer Service Assistant, you will be at...


  • Bournemouth, United Kingdom Hays Social Care Full time

    Your new company We are working alongside a local authority located in the heart of Bournemouth and Christchurch, committed to servicing the needs of the local community. They pride themselves on our dedicated Customer Service team, who work tirelessly to ensure the needs of our community are met. Your new role As a Customer Service Assistant, you will...


  • Bournemouth, United Kingdom Hays Social Care Full time

    Your new company We are working alongside a local authority located in the heart of Bournemouth and Christchurch, committed to servicing the needs of the local community. They pride themselves on our dedicated Customer Service team, who work tirelessly to ensure the needs of our community are met. Your new role As a Customer Service Assistant, you will be at...


  • Bournemouth, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new companyWe are working alongside a local authority located in the heart of Bournemouth and Christchurch, committed to servicing the needs of the local community. They pride themselves on our dedicated Customer Service team, who work tirelessly to ensure the needs of our community are met. Your new roleAs a Customer Service Assistant, you will be at...


  • Bournemouth, United Kingdom Dovetail Recruitment Ltd Full time

    **Customer Service Advisor Job in Southbourne** Dovetail Recruitment is excited to be working with a well-established, growing company who are looking for a Customer Service Advisor to work in their small friendly team based in Southbourne. As a Customer Service Advisor, you will be the first point of contact providing telephone and administration support...


  • Bournemouth, United Kingdom HAYS Full time

    Customer Service Administrator My client is looking for 2 Customer Service Administrators to join the team due to internal movement.The role is office based until probation - then hybrid working can be offered£24,000 rising to £25,000 after probation Lovely refurbished offices - working with a great team - family run business Answering operational...


  • Bournemouth, United Kingdom Zest Plan Full time

    **Join Our Team as a Customer Service Advisor at Zest!**: Are you ready to embark on a career that rewards your communication skills, multitasking abilities, and passion for providing outstanding customer service? Zest is eagerly looking for a **Customer Service Advisor** to join our dedicated team. **Why join Zest ?** - Competitive salary of **£23,000**,...


  • Bournemouth, United Kingdom Office Angels Full time

    **Customer Service Advisor** - We're looking for a Customer Service Advisor to join our client's fantastic team in Westbourne._ - This is a **Permanent** role working with a leading Healthcare provider, starting January 2023_ **Company Benefits** - 25 Days Holiday (plus Bank Holidays) - Private Healthcare - New offices in great location - Social events e.g....


  • Bournemouth, United Kingdom Message Direct Full time

    **Benefits for Head of Customer Services**: - Competitive Salary - A wonderful working environment in the office - An energetic and highly professional team - Fast growing company with exciting opportunities including a pathway to a Director level role - Flexible and hybrid working **Key responsibilities for Head of Customer Services**: - Lead, motivate...


  • Bournemouth, United Kingdom Vitality Full time

    **Vitality, Customer Service Advisor - Advisor Services,** **Bournemouth, £22,000 + Bonus + Benefits** **Shift Pattern - **Mon-Fri between 9am - 6pm (no bank holidays or weekends) **Hybrid role**: - 2 days a week in the office, 3 days a week at home. We’re the UK insurer and investment provider that rewards people for positive lifestyle choices. With...


  • Bournemouth, United Kingdom Nationwide Building Society Full time

    **Customer Service Administrator** Nationwide Building Society - The Mortgage Works Plc Full-time, Temporary contract, Temp to perm **Customer Service Administrator - Servicing Department** On behalf of Nationwide, AMS are seeking a Customer Administrator for a 12-month contract with the possibility of permanency, working remotely from home or in...


  • Bournemouth, United Kingdom Hays Specialist Recruitment Limited Full time

    My client is looking for 2 Customer Service Administrators to join the team due to internal movement.The role is office based until probation - then hybrid working can be offered£24,000 rising to £25,000 after probation Lovely refurbished offices - working with a great team - family run business Answering operational telephone calls in a professional...


  • Bournemouth, United Kingdom Nationwide Building Society Full time

    On behalf of Nationwide, AMS are seeking a Customer Administrator for a 12-month contract with the **possibility of permanency**, working **remotely from home** or within our **Nationwide Building Society Bournemouth Office, BH2 6EP.** The role is based in our **post-completion mortgage servicing team**at The Mortgage Works Plc (TMW). TMW is a subsidiary...


  • Bournemouth, United Kingdom BCP Council Full time

    **Two Riversmeet Leisure Complex - Christchurch** **Customer Service Officer (CSO)** - BCP Band C This Customer Services Officer role have 7.5 hours based on our leisure centre Reception desk. This shift will be Mondays 14:30-22:30 each week. - Handling queries regarding the Centre, facilities, events and activities - Taking bookings and payments on the...


  • Bournemouth, Dorset, United Kingdom Essential Employment Full time

    Business Support Officer needed in Bournemouth Paying £12.Full time hours on a temporary basis Providing general administrative support Answering all incoming telephone enquiries Essential Employment is acting as an Employment Business in relation to this vacancy.