Customer Service Administrator

2 weeks ago


Bournemouth, United Kingdom Hays Specialist Recruitment Limited Full time

My client is looking for 2 Customer Service Administrators to join the team due to internal movement.The role is office based until probation - then hybrid working can be offered£24,000 rising to £25,000 after probation Lovely refurbished offices - working with a great team - family run business Answering operational telephone calls in a professional manner

Building a rapport with customers and suppliers and managing accounts where needed

Processing customer orders and liaising with suppliers

Dealing promptly and efficiently with telephone and email queries from customers and suppliers

Advising customers on both commercial and domestic waste management

Sourcing alternative ad-hoc servicesLiaising with accounts receivables regarding customer credit card payments

Producing customer reports

Performing administrative tasks as required

Other ad-hoc duties ensuring the smooth running of the customer service department

Assisting your colleagues in other departments where required

Administration of contractor pricing, purchase orders and new sites onto the system

Administration of new suppliers and customers onto system

Making notes for sites, clients and supply chain with appropriate information and advising departments on issues

Supporting new business through supplier sourcing where applicable

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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