Administrator

7 months ago


Marlow, United Kingdom Bucks and Berks Recruitment Full time

**JOB SUMMARY**:

- Full Time, Temporary- Office based- Marlow, Buckinghamshire- Salary: Up to £12.00 per hour- REF: J1043045CFThis is an exciting opportunity for an experienced Administrator to join our client based in Marlow, and support their Operations department for approx. 4 months.

The key duties for this role include:

- Acting as a point of contact for customers and colleagues for queries in relation to credit requests for returns.
- Build relationships with internal and external stakeholders.
- Dealing with daily Return requests, indicating whether a request has been approved or denied, or if further information is required.
- Ensuring all returns are administered in an effective and efficient manner and in line with the Company and Customer returns policies.
- Coordinate returns activities with customers and distribution centres.
- Arrange for Return Order Acknowledgment after approval and organise to have replacement items shipped or for items to be returned for credited.
- Maintain and manage a database of all product returns and exchanges.
- Verify all forms, reports and records relating to product returns.
- Issue approved credits notes by matching them to invoices on the purchase ledger.
- Follow process in order to manage and co-ordinate workload.

The key skills and requirements for this role include:

- Good knowledge of Returns and Queries processes within a Customer Service Environment
- Strong analytical skills
- PC literate and good knowledge of Office package
- Excellent Excel skills
- Knowledge of SAP would be advantageous

The benefits of being a temporary worker through Bucks & Berks Recruitment:

- A friendly and supportive temps’ team; we are here to answer any questions and support you in your role.
- Weekly pay, no more counting down the days until your monthly payday
- Holiday pay on top of your hourly rate.
- A flexible approach to working, you are in control of when you are available to work.
- Fantastic experience and opportunities with large and small businesses across the Thames Valley region.
- Gain insight in a variety of departments and organisations, a great way to discover the work you enjoy and the company structures that work for you.

As an equal opportunity’s employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.

Consultant Details

**CARLY FULKER**:
Senior Consultant
- call
01628 777111- person


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