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Team Leader

5 months ago

Leicester, United Kingdom Savills Management Resources Full time

**Purpose of the Role**

Deliver excellent service standards through routine planned and periodic cleaning within a shopping centre environment. Ensure the contract service delivery is of a high standard, meeting all SLA agreements whilst adhering to the cleaning schedules.

**Key Responsibilities**
- Maintain the very high standards of cleanliness expected within the shopping centre environment, and demonstrate a can-do attitude and be prepared to participate in all cleaning activities, as this is a working Team Leader role.
- To ensure that all team members carry out their cleaning duties in a correct and timely manner in accordance with the site cleaning specification.
- To carry out cleaning assignment responsibilities as designated by site management.
- To be responsible and accountable for the basic training motivation, discipline, safety and welfare of team members.
- To liaise with the Environmental Services Manager/Senior Team Leader and team members on a daily basis so that a sound communication channel exists so that team goals can be achieved.
- Maintenance and correct/safe usage of all equipment on site ensuring any faults are reported and resolved as a matter of priority.
- Correct usage of cleaning chemicals ensuring mínimal waste and sufficient stocks always maintained. To ensure that all team members adhere to COSHH.
- The maintenance of efficient and accurate cleaning records.
- To make sure that all team members are familiar with and adhere to the Company's Health and Safety Policy and Procedures.
- Ensure welfare needs of all team members are addressed in a prompt and expedient manner.
- Maintain/foster excellent relationships with all parties on site including retailers and Highcross management team.
- To assist the ESM in ensuring that all SLA's and KPI targets are met.
- To ensure that all cleaning stock areas are replenished at the end of each shift.
- To ensure that all machine and cleaning equipment records are up to date.
- To ensure the team complete all relevant check sheets and monitor to ensure compliance.
- Check at the end of each shift ensuring that all required duties have been fulfilled and the shift's work has been checked.

**Skills, Knowledge and Experience**
- Cleaning experience is preferred however training can be provided.
- Reliable and hardworking with a professional attitude.
- Ability to work to a schedule and as part of a team.
- Capable of working to their own initiative where appropriate.
- Be open and honest.
- Be self-driven and determined.
- Strive for continuous improvements in service delivery.

Working Hours - 05:15-13.45 - 40hrs per week (5 days out of 7 to include bank holidays)

Salary - £11.25 per hour

Please see our Benefits Booklet for more information.

LI-DNS