Administrator

2 weeks ago


St Albans, United Kingdom Home Extension Team (St Albans) Full time

**JOB TITLE**:OFFICE ADMINISTRATOR**

**RESPONSIBLE TO**:DIRECTORS/SHAREHOLDERS**

**Responsible for: Administration Assistants**

**Job Purpose**:
To provide an effective, efficient, administrative, and financial support service for the St Albans & Hitchin branch of the business.

Key accountable areas: (which will be reviewed periodically)

1. Smart and tidy “professional” appearance.

2. Friendly Approach

3. Reliable with good timekeeping

4. Ability to work under pressure with “can do” approach

5. Flexible working attitude

6. Commercial skills and awareness including ability to use common sense in solving and reconciling queries and to know when to bring matters to manager’s attention.

7. Attention to detail

8. Discreet and responsible attitude

9. Provide and manage an administrative service for the office including reception service to welcome clients and visitors, sign for deliveries etc.

11. Office Diary: maintain office calendar and co-ordinate with colleagues’ calendars.

Ensure that business and office specific activities are recorded and provide information as needed for colleagues.

13. Financial: raise sales invoices, monitoring and recording payments on the Sales

Invoice file and database. Monitor and update debtor lists and take initial credit control action and refer debts to colleagues where no progress from initial actions. Ensure that

Sage accounting records and debt records match.

14. Health and Safety: action, monitor and record weekly and other periodic Health and

Safety checks including smoke alarm testing, etc.

15. Assist Directors/Shareholders/colleagues in relation to corporate Health and Safety activities such as Policy reviews, etc.

16. Assist Directors/Shareholders in relation to compliance of statutory and regulatory matters such as Data Protection, annual returns etc.

17. General administration: filing, photocopying, keeping project files and folders in efficient and organized fashion.

18. Other duties: ensure that all office premises are clean and tidy and in particular, that the public area of the shop is presentable at all times. Ensure shop front displays and external signboards are clean, tidy and imaginative to best present the business. Order and oversee acquisition of office supplies as needed and ensure that colleagues have equipment e.g., printer supplies, office sundries such as toiletries and refreshments etc as needed. Hospitality for clients and colleagues.

Technical/job related skills and knowledge needed:

- Educated to GCSE or equivalent with minimum C grades in Maths and English
- **essential**_
- NVQ or equivalent in Customer Care and Business Studies desirable - Proficiency in

Windows, Office 365 incl. Word, Excel, PowerPoint, Outlook etc _**essential**_
- Ability to learn use and develop proficiency of company’s bespoke Database package
- **essential**_
- Experience of Sage _**useful**_
- Experience of UK planning, building control & construction _**desirable**_
- Previous customer service experience and proven experience of prioritising work
- **essential**_
- Developed interpersonal skills
- Ability to check and carry out mathematical calculations (for contract final statements and checking invoices etc) _**essential**_
- Ability to solve problems _**desirable**_
- Good Standard of written and spoken English _**essential**_
- Good listening and questioning skills _**essential**_
- Local geographical knowledge _**useful**_
- Awareness of planning and building operations and technical terms _**useful/desirable**_
- Awareness of office-based Health and Safety requirements _**desirable**_
- Experience and use of AutoCAD _**desirable**_
- Experience & knowledge in Architecture designing, planning or building _**desirable**_

**Experience needed**:

- Sufficient experience as secretary/administrator dealing with Clients, colleagues, suppliers, consultants etc to give confidence and ability to meet business needs
- **essential**_
- Experience of sales and purchase ledger administration and bookkeeping functions and financial computer software _**desirable**_
- Experience of managing and taking appropriate action for credit control _**desirable**_
- Evidence of ability to work individually and use own initiative and work as part of a management team _**essential**_
- Experience of providing corporate business support _**desirable**_
- Experience of managing workflows and managing and supporting staff _**desirable**_

Other keys requirements:

- The postholder will be responsible for day-to-day administration of the office and providing business support to the Shareholders/Directors and will need to show flexibility in carrying out tasks not specifically outlined on the job description.
- Clean driving licence and own vehicle may be useful but not essential
- Ability to maintain and understand issues of confidentiality and data protection
- Occasional out of hours/weekend work to cover sick leave and holidays

**WORKING HOURS**

Hou


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