Senior Business Support Officer

6 months ago

Bromley, United Kingdom Fox Morris Group Full time

Business Support Officer - Bromley Council (HYBRID WORKING)

We are looking for a **Business Support Officer **will be based at:
SUMMARY OF RESPONSIBILITIES AND DUTIES:

- The duties of the post are as follows and the post holder may be called upon to undertake any of them, as appropriate:

- Provide general assistance, clerical, administrative and IT support to the Special Education Needs service. To be reactive to any business support issues including system administration requests.
- First point of contact for all incoming
- Process new requests for the Education, Health and Care Needs Assessments, accurately and within timescales, updating IT systems and contacting families and/or education settings for additional information where required. Accountable for processing EHCNA requests accurately and within statutory timescales. Reporting data
- Liaise with young people, families, schools, multi-agency partners and professionals throughout the assessment procedures, monitoring receipt of required professional reports and tracking the process, following up where necessary, in line with statutory timescales.
- Provide support to decision making panels, by preparing the agenda, collating relevant papers for review, collating/recording decisions. In addition, communicate decisions as appropriate through the use of the LBB IT systems
- Use report facilities to draw information from the IT systems, as required. Provide accurate weekly summary of all new statutory assessment for SEN management and decision-making panel/s.
- Support the Statutory Assessment Team and the Educational Psychology Service in accurately recording key aspects of their work through using IT systems, providing advice as necessary on the operation of the system.
- Co-ordinate the use of designated modules on the IT systems, providing support and training, where appropriate. Provide support to parents/schools on use of online Portal
- Provide robust document management of statutory Consultation process, EHC Plans, Annual Reviews and related information, ensuring all data management complies with GDPR.
- Organise and monitor translation and interpretation services on behalf of SEND including raising purchase orders and paying invoices
- Monitor and maintain office supplies. Be responsible for raising purchase orders and processing invoices, in line with financial regulations.
- Collate accurate and timely responses from service teams with regards to Freedom of Information requests.
- Undertake any other duties commensurate with the grade of this post, as required to ensure the efficient and effective running of the department/section.

If you are looking for a new role or would like further information, please send across your up to date CV

If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee**.**

Look forward to speaking with you,

**Salary**: £13.79-£17.54 per hour

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

**Experience**:

- Administration: 2 years (required)
- Local Authority: 2 years (required)
- Special Education Needs: 2 years (required)

Work Location: Hybrid remote in Bromley

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