Customer Service

5 months ago


Gatwick Airport, United Kingdom Irlam Associates Full time

As cargo agent (Customer sevice) you have to handle a variety of cargo, ranging from live animals through to luxury cars, ensuring it is safely and securely prepared ready to travel.

You will be required to create and update records of all consignments in the airline computer systems, separate and distribute cargo documents according to airline requirements. You will serve customers collecting cargo including taking payments of charges and operate a telephone system in a polite and efficient manner. In addition, you will liaise with warehouse staff and driver as appropriate and be responsible for checking dangerous goods to IATA and AVI checks.

**Job Requirements**:

- Ability to work with various airlines systems and basic computer skills is essential
- Fluent written English is essential
- Pre-employment checks - successful completion of the referencing (checkable 5 year employment/education history), criminal record check to meet dnata and CAA security regulations, and a satisfactory medical report.

Schedule:

- Day shift
- Night shift
- Overtime

Ability to commute/relocate:

- Gatwick: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Warehouse experience: 1 year (preferred)

Work Location: In person

**Job Types**: Full-time, Permanent

Pay: £13.00-£14.00 per hour

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Schedule:

- Day shift
- Night shift
- Overtime

**Experience**:

- Warehouse experience: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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