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Trainee Compliance Officer

4 months ago

Norwich, United Kingdom REEF Recruitment Full time

**Compliance officer**

Hellesdon, Norwich.

Hours: 9:00am-6:15pm, Monday-Thursday 4 days a week in the office (Friday, Saturday and Sunday are days off)

Permanent position

**Salary**: £18,000 p.a. with the opportunity to progress

Training: Experience isn't essential, full training will be provided.

My client are looking for an efficient person to monitor and audit calls following GDPR and the FCA.

**If you have excellent people skills, good attention to detail, are organised, good with IT and love being busy then please read on.....**

**Duties would include the following:

- **
- Listening to and monitoring/scoring marketing calls to ensure staff and following the correct sales processes according to the requirements of the clients.
- Raising issues/errors with management & team leaders.
- Giving feedback to marketing agents and management on their calls
- Updating company systems/database
- Liaising with managers, directors, and team leaders
- Working as part of a team
- Reporting to management on a regular basis

**This is an excellent opportunity where you can really make a difference, learn and grow with a supportive and positive company.**

I look forward to hearing from you

**Job Types**: Full-time, Permanent

**Salary**: £18,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Referral programme

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Norwich: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

Work Location: One location

Reference ID: LB