Food & Beverage Training Officer

1 week ago


Birmingham, United Kingdom Hilton Full time

**Time to invest in your career**

**WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE-**
No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

**Annual Salary**
ranging from £22,000 to £25,000.

**A WORLD OF REWARDS**
- ** Smart uniform provided**
and

laundered
- **Free,**
**healthy**

**and high quality**

**meals**
when on duty
- **Grow your Career**:

- **Personal Development**
programmes designed to support you at every step of your career
- **A chance to make a difference**
through our Corporate Responsibility programmes - Find out what and how we are doing ()
- **Team Member Travel Program**:

- **Team Member Referral Program**:

- **Discounted dental and health cover**:

- **High street discounts**:
with Perks at Work
- **Free car park**:

- **Subsidised Taxi**
between 12am and 7am
- **Holiday**:
28 days

including bank holidays (increasing yearly to up to 33 days)
- **Guest Experience Day**:
1 night stay with breakfast and dinner
- **Modern and inclusive**
Team Member's areas

A Food and Beverage Trainer is responsible for developing, coordinating, implementing and delivering all Food and Beverage-specific training initiatives in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

**What will I be doing?**

As a Food and Beverage Trainer, you would be responsible for developing, coordinating, implementing and delivering all Food and Beverage-specific training initiatives in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

- Review and assess performance needs in Food and Beverage and develop, update and make recommendations for training initiatives or other solutions
- Track, input and maintain accurate training records in partnership with Human Resources
- Ensure full compliance with Company training programs within Food and Beverage
- Plan and conduct meetings with Food and Beverage Managers to track performance trends and prepare action plans and/or training initiatives, as needed
- Ensure consistency of job skills training, the certification process and documentation

**What are we looking for?**

A Training Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Previous experience
- Positive attitude
- Good communication and people skills
- Committed to delivering a high level of customer service, both internally and externally
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work under pressure
- Ability to work on their own or in teams

**EVERY JOB MAKES THE STAY.**

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.

**Find out more about all our brands and hotels



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