Food and Beverage Supervisor
3 months ago
**Time to invest in your career**
**WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE-**
No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
**Hourly rate**
of £11. 50 per hour
**A WORLD OF REWARDS**
- ** Smart uniform provided**
and
laundered
- **Free,**
**healthy**
**and high quality**
**meals**
when on duty
- **Grow your Career**
your next position could be as a Food and Beverage assistant manager
- **Personal Development**
programmes designed to support you at every step of your career
- **A chance to make a difference**
through our Corporate Responsibility programmes - Find out what and how we are doing ()
- **Team Member Travel Program**:
- **Team Member Referral Program**:
- **Discounted dental and health cover**:
- **High street discounts**:
with Perks at Work
- **Free car park**:
- **Subsidised Taxi**
between 12am and 7am
- **Holiday**:
28 days
including bank holidays (increasing yearly to up to 33 days)
- **Guest Experience Day**:
1 night stay with breakfast and dinner
- **Modern and inclusive**
Team Member's areas
This is a full time Food and Beverage Supervisor position at The Gild, the Hilton Birmingham Metropole's sophisticated Lounge Bar. The Gild bar is at the heart of the hotel's lobby. It is a hub for guests, both leisure and corporate, looking to relax and enjoy the great Food and Beverage the hotel has to offer. We are looking for a friendly and experienced professional to join the bar team.
A Food and Beverage Supervisor is responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience while working with the team to ensure departmental targets are met.
**What will I be doing?**
As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Supervise Food and Beverage Outlet operations
- Communicate and delegate tasks to the team
- Ensure compliance of brand standards
- Manage guest queries in a timely and efficient manner
- Represent needs of the team
- Assist Food and Beverage management with achieving financial targets
- Assist Food and Beverage management with training and development of team members
- Assist with annual and mid-year appraisals with team members under your responsibility
- Comply with hotel security, fire regulations and all health and safety legislation
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
**What are we looking for?**
A Food and Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous Food and Beverage experience
- Committed to delivering high levels of customer service
- Positive attitude
- Good communication skills
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in hotel industry
- Previous experience in supervising and/or delegation
- Willingness to develop team members and self
**EVERY JOB MAKES THE STAY.**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.
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